# Gallery View in Webinars is not working **URL:** \ **Category:** Web\ **Created:** [May 28, 2021, 2:54pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288 "2021-05-28T14:54:45Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [May 28, 2021, 2:54pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/1 "2021-05-28T14:54:45Z")
In the latest SDK version 1.9.5, there is this bullet point. ``` Support for reordering gallery and speaker view within webinars. ``` Gallery view is still unavailable to participants in a webinar using the latest SDK. Here is a screen shot of us using the app to try and push gallery view to the participants of a webinar in the Web Client. ![galleryview](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/0/505fff36d74058a2b98ba4b0b730b9ca1fdb344e.jpeg) ---
**Author:** ![assemblea](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/assemblea/32/27438_2.png) [@assemblea](https://devforum.zoom.us/u/assemblea)\ **Post date:** [May 28, 2021, 2:58pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/2 "2021-05-28T14:58:44Z")
> [@Gallery View Not Available?](https://devforum.zoom.us/t/gallery-view-not-available/44569/8): > > Hey @erichhansen, Thank you for the update! Currently, Gallery View is only supported when using the Chrome browser. We plan to add support for Firefox and Safari in a future release. (CS-2983) Are you able to provide any information on the browsers where you’re seeing that the Gallery View option is missing? Thanks, Max ---
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [May 28, 2021, 3:34pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/3 "2021-05-28T15:34:14Z")
This was tested using Chrome. ---
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [May 28, 2021, 4:33pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/4 "2021-05-28T16:33:19Z")
Adding some more details from our testing. We turned on video to make the screenshot more apparent. In the Webinar view, all that shows up is the ribbon in speaker view. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/a/faa47ca56ca559f1a129a2932bebf2d7f24b72ac.jpeg) I noticed that when joining a webinar in the SDK, the “View” option button in the top right shows up on load but quickly disappears. I’m not sure if this is a bug or a issue with my setup. Any advice? ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 2, 2021, 1:16am UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/5 "2021-06-02T01:16:25Z")
Hey @ckarpyszyn, Thank you for reaching out to the Zoom Developer Forum. Just to clarify, you’re only seeing this behavior with Webinars? Are you specifically referring to participants or are host/panelists missing it too? Thanks, Max ---
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [June 8, 2021, 8:10pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/6 "2021-06-08T20:10:31Z")
Hi Max, I’ll update with a video in a bit but yes, as a participant. Basically, as a participant when I join a webinar, I see a popup that disappears quickly saying that I “Can now view in Gallery view”. But there is no way to change my view. Gallery View will work if the host forces “Force Viewing Mode”. But this will only work for participants already in the webinar. If more people join they will see speaker view until the host toggles the force viewing mode option. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 9, 2021, 7:02pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/7 "2021-06-09T19:02:00Z")
Hey @ckarpyszyn, Interesting, I appreciate the additional information. If you want to send the video to [developersupport@zoom.us](mailto:developersupport@zoom.us) I can follow up with you there and engage our engineering team if necessary. We also recently released v1.9.6 so you can test with that, if possible. Thanks, Max ---
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [June 10, 2021, 11:49pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/8 "2021-06-10T23:49:09Z")
I’ll test with 1.9.6 and then fire over the video. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 11, 2021, 10:41pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/9 "2021-06-11T22:41:53Z")
Hey @ckarpyszyn, Excellent, thank you! I’ll keep an eye out for the ticket. Thanks, Max ---
**Author:** ![alexmayo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexmayo/32/27289_2.png) [@alexmayo](https://devforum.zoom.us/u/alexmayo)\ **Post date:** [June 23, 2021, 11:49am UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/10 "2021-06-23T11:49:01Z")
+1! We’ve also experienced this today. I’ve tried multiple SDK versions (1.9.1, 1.9.5 and 1.9.6) and none of them allow gallery view. They show ribbon view instead. Thanks, Alex ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 25, 2021, 12:19am UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/11 "2021-06-25T00:19:22Z")
Thank you for confirming @alexmayo! @ckarpyszyn I don’t think I’ve seen your ticket yet. Was this picked up by someone else? Max ---
**Author:** ![ckarpyszyn](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ckarpyszyn/32/18715_2.png) [@ckarpyszyn](https://devforum.zoom.us/u/ckarpyszyn)\ **Post date:** [June 25, 2021, 12:57am UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/12 "2021-06-25T00:57:55Z")
Things got busy. I wanted to test in the latest SDK. But let me find the video we had and I’ll fire it over now. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 25, 2021, 10:05pm UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/13 "2021-06-25T22:05:55Z")
Hey @ckarpyszyn, Great! Thank you for submitting a ticket I was able to pick it up and I’ll follow up with you there. Thanks, Max ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [July 26, 2021, 8:06am UTC](https://devforum.zoom.us/t/gallery-view-in-webinars-is-not-working/51288/14 "2021-07-26T08:06:37Z")
Closed on July 26, 2021, 8:06am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.