# Gallery View Not Available? **URL:** \ **Category:** Web\ **Created:** [March 1, 2021, 9:03pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569 "2021-03-01T21:03:13Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 1, 2021, 9:03pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/1 "2021-03-01T21:03:14Z")
**Description** We’ve had reports from our support team that gallery view is sometimes not an option in 1.9.0. Unfortunately this issue seems to be ephemeral. Has anyone else seen similar behavior in 1.9.0 where gallery view is not an option to select? Are there maybe browser or OS requirements at play? Any Client Web SDK documentation on the feature would be helpful. ---
**Author:** ![eliana.castro](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eliana.castro/32/19558_2.png) [@eliana.castro](https://devforum.zoom.us/u/eliana.castro)\ **Post date:** [March 2, 2021, 4:27pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/2 "2021-03-02T16:27:49Z")
hello @erichhansen, if the truth is, I don’t know what they mean in the part of the release notes sdk-web-zoom 1.9.0, “ADD: 1. Added support for Gallery View …” I don’t see that this is active. … or where can we see it? ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 2, 2021, 9:23pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/3 "2021-03-02T21:23:00Z")
We have seen it in a dropdown in the upper right - it has options for Speaker View or Gallery View. But sometimes the Gallery View does not appear in that dropdown. I think sometimes it can be covered by the video panel that shows your video when the camera is on. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 3, 2021, 9:30pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/4 "2021-03-03T21:30:27Z")
Hey @erichhansen, Is it possible to share a screenshot of an instance in 1.9.0 where you don’t see the dropdown reflected? Are you seeing this for meetings or webinars? The next time this occurs, please try adjusting the zoom-in/out level of the browser, check that there isn’t any CSS overriding visibility of certain elements, and let us know if you can share an example. Thanks! Will ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 4, 2021, 1:40pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/5 "2021-03-04T13:40:52Z")
Thanks, @will.zoom, I will pass that info along. I’ve added a screenshot below, unfortunately I only have screenshots from production and I must heavily redact the content. ![image (11)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/b/4bb4bf35822a2a8fd8d249c968aa1a90ed16aacc.png) ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 4, 2021, 4:24pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/6 "2021-03-04T16:24:10Z")
Thanks @erichhansen, can you share the Meeting ID as well? ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 4, 2021, 10:04pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/7 "2021-03-04T22:04:44Z")
@will.zoom The meeting id is 94433983548. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [March 5, 2021, 1:09am UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/8 "2021-03-05T01:09:25Z")
Hey @erichhansen, Thank you for the update! > [@erichhansen](#): > > Are there maybe browser or OS requirements at play? Currently, Gallery View is only supported when using the Chrome browser. We plan to add support for Firefox and Safari in a future release. (CS-2983) Are you able to provide any information on the browsers where you’re seeing that the Gallery View option is missing? Thanks, Max ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 5, 2021, 1:54am UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/9 "2021-03-05T01:54:33Z")
@MaxM That is probably it, this user was definitely using Safari. I’ll let our support know this only works in Chrome for now. Any plans to support this in Edge in a future release (or is Chromium Edge covered by Chrome)? Thanks for your help! ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [March 6, 2021, 12:10am UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/10 "2021-03-06T00:10:18Z")
Hey @erichhansen, I’m glad to hear that was helpful. I would assume that support for Edge (the latest Chromium version, that is) will be supported in the future but I’ve reached out to our engineering team to confirm this. I’ll be sure to update you here when I have confirmation. Thanks, Max ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [March 6, 2021, 12:38am UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/11 "2021-03-06T00:38:17Z")
Hey @erichhansen, Thank you for your patience. Our engineering team confirmed that Edge is already supported. I tested this on my end as well and saw that I was able to use Gallery View when using the latest version of the Edge browser. I also noticed that our [Browser Support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support) documentation is incorrect so I’ve reached out to our documentation team to have this updated. (DEVELOPERS-1038) Thanks, Max ---
**Author:** ![erichhansen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/erichhansen/32/4330_2.png) [@erichhansen](https://devforum.zoom.us/u/erichhansen)\ **Post date:** [March 6, 2021, 3:37pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/12 "2021-03-06T15:37:59Z")
Thanks, @MaxM I’ll update our support team that the latest edge is supported as well. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 6, 2021, 5:18pm UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/13 "2021-03-06T17:18:54Z")
Glad Max was able to help clarify @erichhansen 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 6, 2021, 3:19am UTC](https://devforum.zoom.us/t/gallery-view-not-available/44569/14 "2021-04-06T03:19:47Z")
Closed on April 6, 2021, 3:19am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.