# Gallery View option inconsistent

**URL:** <https://devforum.zoom.us/t/gallery-view-option-inconsistent/55014>\
**Category:** Web\
**Created:** [July 30, 2021, 8:40pm UTC](https://devforum.zoom.us/t/gallery-view-option-inconsistent/55014 "2021-07-30T20:40:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rkhassen-EEG](https://avatars.discourse-cdn.com/v4/letter/r/5e9695/32.png) [@rkhassen-EEG](https://devforum.zoom.us/u/rkhassen-EEG)\
**Post date:** [July 30, 2021, 8:40pm UTC](https://devforum.zoom.us/t/gallery-view-option-inconsistent/55014/1 "2021-07-30T20:40:03Z")

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**Description**  
We are using the Zoom Client SDK with a 20 person test, all using the same browser (Chrome on Windows) and some users do not get the Gallery view option

**Error**

- Some people could only see in Speaker mode without an option to see Gallery view
  - Others could see Gallery view

**Which Web Client SDK version?**  
Web Client SDK version 1.9.6

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join a Zoom Meeting in Browser using the SDK

1. look for gallery view button and click on it

**Device (please complete the following information):**

- Device: Laptop
- OS: Windows 10
- Browser: Chrome
- Browser Version [92.0.4515.107]

**Additional context**  
We tested with 20 users, all on Windows 10, all on Chrome 92.0.4515.107 and all had different results

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [August 2, 2021, 8:30pm UTC](https://devforum.zoom.us/t/gallery-view-option-inconsistent/55014/2 "2021-08-02T20:30:32Z")

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Hi @rkhassen-EEG,

Can you please see this post and let me know if this helps?

> [@Gallery View Button not showing in Chrome Browser](https://devforum.zoom.us/t/gallery-view-button-not-showing-in-chrome-browser/54674/3):
>
> Is your app running in Web Isolation or using the SharedArrayBuffer Origin Trial? That looks like one of the features that get disabled when the SDK has no access to the SharedArrayBuffer, which is no longer accessible in the latest Chrome update unless running in Web Isolation or using the Origin Trial. For reference:

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 2, 2021, 6:31am UTC](https://devforum.zoom.us/t/gallery-view-option-inconsistent/55014/3 "2021-09-02T06:31:22Z")

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