# Get Access Token Button is not Responsive

**URL:** <https://devforum.zoom.us/t/get-access-token-button-is-not-responsive/5093>\
**Category:** API and Webhooks\
**Created:** [July 18, 2019, 2:31pm UTC](https://devforum.zoom.us/t/get-access-token-button-is-not-responsive/5093 "2019-07-18T14:31:28Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Kevin\_Lu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kevin_lu/32/1162_2.png) [@Kevin\_Lu](https://devforum.zoom.us/u/Kevin_Lu)\
**Post date:** [July 18, 2019, 4:02pm UTC](https://devforum.zoom.us/t/get-access-token-button-is-not-responsive/5093/5 "2019-07-18T16:02:23Z")

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Hi Michael,

I found where the Client ID and the Client Secret are inside App Credentials. However, when I inputted both information and click Get Access Token button, I got the same issue (see below screenshot) that I encountered a few weeks ago: [Get Access Token Error on Live Meetings under Dashboard](https://devforum.zoom.us/t/get-access-token-error-on-live-meetings-under-dashboard/4783). I thought it was fixed as I was able to get the Access Token and download the meeting data for a few days until today.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/65bf71f86e003f7444334cb8e740f91375e2bea4.png)

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