# GET Billing Information \*\*\* Account does not exists

**URL:** <https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100>\
**Category:** API and Webhooks\
**Created:** [April 16, 2021, 3:28am UTC](https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100 "2021-04-16T03:28:27Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![rotabigue](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rotabigue/32/7495_2.png) [@rotabigue](https://devforum.zoom.us/u/rotabigue)\
**Post date:** [April 16, 2021, 3:28am UTC](https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100/1 "2021-04-16T03:28:28Z")

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reposting

Is there a way to get read access to the main account’s billing information through /billing API?

**Error**

```auto
{
    "code": 2001,
    "message": "Account does not exist: [redacted]"
}

```

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**

- `https://api.zoom.us/v2/accounts/`

![Screen Shot 2021-04-16 at 11.27.01 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/0/a08093eab4f8c12df9f4f8492af946dd3f6a5f8b.png)  
 ![Screen Shot 2021-04-16 at 11.26.57 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/9/395e4085dece6bb3a14e5d32dd2c2a7f63664479.png)  
 ![Screen Shot 2021-04-16 at 11.25.00 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/e/6ecfd6c64e082a2b3697629a93e107cc96d0e987.png)

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<div class="post-metadata">

**Author:** ![rotabigue](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rotabigue/32/7495_2.png) [@rotabigue](https://devforum.zoom.us/u/rotabigue)\
**Post date:** [April 16, 2021, 3:29am UTC](https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100/2 "2021-04-16T03:29:28Z")

</div>

reply from our account manager ![Screen Shot 2021-04-16 at 11.29.10 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/6/8670e0fa4f54329fd2fdf268f59e4ff5049af6b2.png)

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 16, 2021, 3:12pm UTC](https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100/3 "2021-04-16T15:12:43Z")

</div>

Hi @rotabigue,

If you already have a master/sub set up but are still getting an error, can you reach out to us at [developersupport@zoom.us](mailto:developersupport@zoom.us)? If you can share the request, the credentials you’re using, and the error, we can further investigate.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 17, 2021, 1:13am UTC](https://devforum.zoom.us/t/get-billing-information-account-does-not-exists/48100/4 "2021-05-17T01:13:07Z")

</div>

Closed on May 17, 2021, 1:13am UTC

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