# Get common area settings delivers a NULL array **URL:** \ **Category:** API and Webhooks\ **Tags:** phone, api\ **Created:** [September 13, 2023, 10:18am UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005 "2023-09-13T10:18:25Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\ **Post date:** [September 13, 2023, 10:18am UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/1 "2023-09-13T10:18:25Z")
**API Endpoint(s) and/or Zoom API Event(s)** _/phone/common\_areas/{commonAreaId}/settings_ **Description** _The API returning the expacted data for 176 of our 238 common area phones. For the rest of these common area phones the API /phone/common\_areas/{commonAreaId}/settings delivers a NULL array. This NULL Array of course produces some errors for the nexts steps in our scripted flow. It is possible to check if that returned array is full data and implement some workarounds if that is a NULL Array. But the more important question is, why it returns a NULL array only for a few of the common area phones?_ **Error?** _NULL Array will be returned._ **How To Reproduce** _Steps to reproduce the behavior:_ _1. GET /phone/common\_areas/{commonAreaId}/settings_ _2. Server-to-Server App_ _3. sporadic and non permanent error_ ---
**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\ **Post date:** [October 16, 2023, 2:19pm UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/2 "2023-10-16T14:19:13Z")
Hi Everbody. Is here anybody who can help or answer to my question on this error? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [November 1, 2023, 5:38pm UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/3 "2023-11-01T17:38:26Z")
Hi @dennis.raulien Sorry for the late reply here! Please, confirm if you are still experiencing this issue and if so, I will be happy to further assist ---
**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\ **Post date:** [November 6, 2023, 10:39am UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/4 "2023-11-06T10:39:43Z")
Hi Elisa, yes this is still an ongoing issue. thanks for further assitance. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [November 6, 2023, 2:57pm UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/5 "2023-11-06T14:57:32Z")
Thanks @dennis.raulien Please check your inbox, I will be asking you for more details ---
**Author:** ![dennis.raulien](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dennis.raulien/32/36780_2.png) [@dennis.raulien](https://devforum.zoom.us/u/dennis.raulien)\ **Post date:** [December 18, 2023, 2:58pm UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/6 "2023-12-18T14:58:33Z")
Hi Elisa, sorry for the late reply on your mail. Please check your inbox 😉 I sended you the needed information. Greetings. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [December 18, 2023, 5:29pm UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/7 "2023-12-18T17:29:20Z")
No worries! thanks for following up! @dennis.raulien ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [December 21, 2024, 9:06am UTC](https://devforum.zoom.us/t/get-common-area-settings-delivers-a-null-array/95005/8 "2024-12-21T09:06:04Z")
Closed on December 21, 2024, 9:06am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.