# Get Meeting Participant Reports Code 300 **URL:** \ **Category:** API and Webhooks\ **Created:** [February 4, 2020, 2:55am UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862 "2020-02-04T02:55:05Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![alastair.chin](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@alastair.chin](https://devforum.zoom.us/u/alastair.chin)\ **Post date:** [February 4, 2020, 2:55am UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/1 "2020-02-04T02:55:06Z")
**Description** After calls to List Users and Get Meeting Reports to get data, I want to call [Get Meeting Participant Reports](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants) for more information. From the set of MeetingUUIDs I get from Get Meeting Reports, I plug them into the url with the relevant parameters. I have been handling Zoom meetings of October 2019 and 7 of 4516 meetings are returning the error code 300 The call has been automated in Microsoft Data Factory with the same API key (which I doubt is the problem) and have replicated the error response through Postman. I am unsure of what could be causing this problem and was wondering if anyone noticed something I am not. **Error** { “code”: 300, “message”: “Can not access webinar info, _{MeetingID}_” } **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT **Which Endpoint/s?** [https://api.zoom.us/v2/report/meetings/](https://api.zoom.us/v2/report/meetings/)_{MeetingUUID}_/participants?page\_size=300 The seven rows that give the error: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3a45e3f62ef4e5c4b13e30fba91e24ebd0337787.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 4, 2020, 7:14pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/2 "2020-02-04T19:14:57Z")
Hey @alastair.chin, thanks for posting and using Zoom! Can you share the meetingUUID’s in text format so I can look into the logs easier? Also are you using the next page token at all? This can happen if the next page token is expired. ![Screen Shot 2020-02-04 at 12.21.53 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/fa96768bbf4dd784426ad8a71b9466300bb9e361.png) Thanks, Tommy ---
**Author:** ![alastair.chin](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@alastair.chin](https://devforum.zoom.us/u/alastair.chin)\ **Post date:** [February 4, 2020, 8:45pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/3 "2020-02-04T20:45:25Z")
## MeetingUUID 5lT4iuWRQo63gnmikCkPuA== jNRgdy7OTV2Dudr9iVzlrA== yTGFniZGTWCC1hzwhX9GCg== 4dgGGW9VQPerN3zXFlNofg== exnW9zoTS4CXt7xoW730lQ== fv3YIMC1SQq4AENxtXt0sA== 4K6YnfeSReKeYhGzDGVpOw== ## ParticipantsCount 4 1 1 2 1 69 75 I do not call/use next\_page\_token as I assume that the participants count is always less than 300 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 4, 2020, 9:13pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/4 "2020-02-04T21:13:57Z")
Hey @alastair.chin, Thanks for providing the MeetingUUIDs. We are looking into why you are getting this error and will get back to you. (ZOOM-136300) Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 6, 2020, 4:35pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/5 "2020-02-06T16:35:05Z")
Hey @alastair.chin, Are you trying to get a Webinar or Meeting? The Meeting UUIDs you shared are actually webinars. Thanks, Tommy ---
**Author:** ![alastair.chin](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@alastair.chin](https://devforum.zoom.us/u/alastair.chin)\ **Post date:** [February 6, 2020, 7:55pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/6 "2020-02-06T19:55:49Z")
Meetings, I suspected that a few were webinars but assumed they were all be meetings as I recieved the UUIDs via [Get Meeting Reports](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetings) Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 6, 2020, 7:58pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/7 "2020-02-06T19:58:50Z")
Hey @alastair.chin, Strange they may have been returned via Get Meeting Reports. Let us know if you see this again. Thanks, Tommy ---
**Author:** ![rondev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rondev/32/7002_2.png) [@rondev](https://devforum.zoom.us/u/rondev)\ **Post date:** [April 26, 2020, 5:08am UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/8 "2020-04-26T05:08:45Z")
Hi @tommy, I’m seeing the same thing. What’s the right way to get participants of a webinar? It seems that calling /metrics/webinars/{webinar\_id}/participants is limited to Business accounts, but I only have Pro account. Is there another way? Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 28, 2020, 10:28pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/9 "2020-04-28T22:28:10Z")
Hey @rondev, You can use the webinar participant report endpoint with the Pro account: [https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportwebinarparticipants](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportwebinarparticipants) I see you also answered your question here: > [@Getting list of participants of a webinar](https://devforum.zoom.us/t/getting-list-of-participants-of-a-webinar/14920/2): > > OK never mind, I found the answer. For future reference, it is /metrics/webinars/{webinarId}/participants , as explained here: Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:57pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-code-300/7862/10 "2020-08-21T20:57:55Z")
Closed on August 21, 2020, 8:57pm UTC