# Get zoom phone voicemail transcript via api?

**URL:** <https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483>\
**Category:** API and Webhooks\
**Created:** [April 21, 2021, 9:43am UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483 "2021-04-21T09:43:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![juanp](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@juanp](https://devforum.zoom.us/u/juanp)\
**Post date:** [April 21, 2021, 9:43am UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/1 "2021-04-21T09:43:43Z")

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With zoom phone and webhooks, using _phone.voicemail\_received_ it is possible to get the recording of a voicemail via a download link (mp3). Zoom phone’s voicemail can also be transcribed ( i.e. `Listen to or view transcribed voicemail messages` ) . Is there a webhook (or other API lookup) that gets the transcript of a voicemail?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 22, 2021, 5:21pm UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/2 "2021-04-22T17:21:49Z")

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Hi @juanp,

Thank you for reaching out about this. Transcripts for Zoom Phone are not currently returned by the API, but this is a great suggestion.

If you’d like to see this in an upcoming release, I recommend submitting a feature request for this here: #feature-requests

Thanks,  
Will

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**Author:** ![dplotnik](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dplotnik](https://devforum.zoom.us/u/dplotnik)\
**Post date:** [April 22, 2021, 5:42pm UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/3 "2021-04-22T17:42:40Z")

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How about a phone recording transcript? Is that also not supported?

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**Author:** ![juanp](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@juanp](https://devforum.zoom.us/u/juanp)\
**Post date:** [April 22, 2021, 8:53pm UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/4 "2021-04-22T20:53:40Z")

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Requested … [Add transcripts to voicemail](https://devforum.zoom.us/t/add-transcripts-to-voicemail/48654)

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 23, 2021, 3:54pm UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/5 "2021-04-23T15:54:01Z")

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Thanks for submitting this, @juanp 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 24, 2021, 1:54am UTC](https://devforum.zoom.us/t/get-zoom-phone-voicemail-transcript-via-api/48483/6 "2021-05-24T01:54:42Z")

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Closed on May 24, 2021, 1:54am UTC

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