# Getting 124 error when downloading recordings

**URL:** <https://devforum.zoom.us/t/getting-124-error-when-downloading-recordings/69449>\
**Category:** API and Webhooks\
**Created:** [May 24, 2022, 11:08am UTC](https://devforum.zoom.us/t/getting-124-error-when-downloading-recordings/69449 "2022-05-24T11:08:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![asirota](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/asirota/32/37961_2.png) [@asirota](https://devforum.zoom.us/u/asirota)\
**Post date:** [May 24, 2022, 11:08am UTC](https://devforum.zoom.us/t/getting-124-error-when-downloading-recordings/69449/1 "2022-05-24T11:08:23Z")

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**Description**  
As of yesterday I’m getting this error when attempting to download video recordings or chat transcripts using the zoom webhook that sends recording.completed events. This was working perfectly since last November and as of yesterday there videos failed

**Error**  
{“status”:false,“errorCode”:124,“errorMessage”:“Forbidden”}.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
This is using the webhook app

Here’s the payload

```auto

"REDACTED"

```

**Which Endpoint/s?**  
Watch videos webhook

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:  
Here’s an example download url that now fails with 124 error

“REDACTED”

**Additional context**  
I was using [make.com](http://make.com) to automate the download of zoom videos.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 25, 2023, 12:08am UTC](https://devforum.zoom.us/t/getting-124-error-when-downloading-recordings/69449/2 "2023-01-25T00:08:55Z")

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Sorry for the missed response on this post, @asirota ! I just wanted to follow up to see if the behavior reported still persists if so would you be able to share the meeting details with us so we can check on our end to see what’s going on?