# Getting 15003 Error Code every time

**URL:** <https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132>\
**Category:** Windows\
**Created:** [November 27, 2020, 10:11pm UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132 "2020-11-27T22:11:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![drpclind](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/drpclind/32/19031_2.png) [@drpclind](https://devforum.zoom.us/u/drpclind)\
**Post date:** [November 27, 2020, 10:11pm UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132/1 "2020-11-27T22:11:57Z")

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**Description**  
Keep getting AUTHRET\_OVERTIME after calling SDKAuth(authContext)

**Error**  
onAuthenticationReturn callback returns AUTHRET\_OVERTIME. GetErrorCode returns 15003.

**Which version?**  
Version.txt says “v5.2.42037.1112”. Calling GetVersion() returns “version 5.2.1 (42037.1112)”.

**Device (please complete the following information):**  
Windows 10 (20H2 OS Build 19045.630)  
Qt 5.10, MinGW C++

**Additional context**  
The sdk\_demo\_v2 program runs fine: authentication using JWT works properly, and I can login to Zoom. But, on the same computer, my app (using the same JWT) always results in AUTHRET\_OVERTIME. I have compared the steps taken in sdk\_demo\_v2 and matched them in my app, but still it fails to authenticate. Any suggestions would be appreciated.

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**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\
**Post date:** [December 3, 2020, 4:01pm UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132/2 "2020-12-03T16:01:30Z")

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Hey @drpclind,

Thanks for using the dev forum!

What happens when you use your SDK Key and Secret instead of the JWT inside of your app?  
You can replace AuthContext with AuthParam to test this scenario.

Thanks!  
Michael

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**Author:** ![drpclind](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/drpclind/32/19031_2.png) [@drpclind](https://devforum.zoom.us/u/drpclind)\
**Post date:** [December 3, 2020, 6:10pm UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132/3 "2020-12-03T18:10:35Z")

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Hello.

I managed to solve this problem on my own. I tried to close this post, but was unable. Please close it and forget about it. This one was entirely my error.

Thanks

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**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\
**Post date:** [December 8, 2020, 3:00am UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132/4 "2020-12-08T03:00:10Z")

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Hey @drpclind,

I am glad you were able to solve your issue 🙂  
Please let us know if you have any other questions.

Thanks!  
Michael

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 7, 2021, 1:00pm UTC](https://devforum.zoom.us/t/getting-15003-error-code-every-time/37132/5 "2021-01-07T13:00:12Z")

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Closed on January 7, 2021, 1:00pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
