# Getting 404 "Account does not exist" error in API response

**URL:** <https://devforum.zoom.us/t/getting-404-account-does-not-exist-error-in-api-response/124778>\
**Category:** Users and Groups\
**Tags:** api\
**Created:** [January 17, 2025, 10:54am UTC](https://devforum.zoom.us/t/getting-404-account-does-not-exist-error-in-api-response/124778 "2025-01-17T10:54:21Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![jitendra.panwar](https://avatars.discourse-cdn.com/v4/letter/j/fbc32d/32.png) [@jitendra.panwar](https://devforum.zoom.us/u/jitendra.panwar)\
**Post date:** [January 17, 2025, 10:54am UTC](https://devforum.zoom.us/t/getting-404-account-does-not-exist-error-in-api-response/124778/1 "2025-01-17T10:54:21Z")

</div>

Hi team,  
I was calling SCIM API to get the list of user on my Zoom account. However, the response is unexpected. Instead of users list, it is showing the “Account does not exist” with response code 404.  
The account exist and I have gotten the access token using the same account credentials

**How To Reproduce**  
_Steps to reproduce the behavior:_

- **URL** /scim2/Users
- **HEADERS** {“Host”: “[zoom.us](http://zoom.us/)”, Authorization": “Bearer {access\_token}”, “Content-Type”: “application/json”}

Response: {“schemas”:[“urn:ietf:params:scim:api:messages:2.0:Error”],“detail”:“Account does not exist.”,“status”:404}
