# Getting 429 error in User create API

**URL:** <https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264>\
**Category:** API and Webhooks\
**Created:** [February 25, 2021, 12:17pm UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264 "2021-02-25T12:17:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![vaghelaabhijeet6](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vaghelaabhijeet6/32/23629_2.png) [@vaghelaabhijeet6](https://devforum.zoom.us/u/vaghelaabhijeet6)\
**Post date:** [February 25, 2021, 12:17pm UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264/1 "2021-02-25T12:17:45Z")

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**Description**  
Get 429 error on create basic user api.

**Error**  
{“code”:429,“message”:“Too many requests for this user, please try again later, user email: XXXX”}

**Which Endpoint/s?**  
POST /users

**Additional context**  
In response header I only get value of **X-RateLimit-Category** which is Light,  
Getting null of **X-RateLimit-Type** , **X-RateLimit-Limit** and **X-RateLimit-Remaining**

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 25, 2021, 9:20pm UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264/2 "2021-02-25T21:20:41Z")

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Hi @vaghelaabhijeet6,

Are you on a free plan? If so, this could be why you’re not seeing the remaining rate limits reflected, as these apply to paid plans. Let me know if that’s not the case, though!

Thanks,  
Will

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**Author:** ![vaghelaabhijeet6](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vaghelaabhijeet6/32/23629_2.png) [@vaghelaabhijeet6](https://devforum.zoom.us/u/vaghelaabhijeet6)\
**Post date:** [February 26, 2021, 9:20am UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264/3 "2021-02-26T09:20:24Z")

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Hi @will.zoom,  
I am using zoom business account, Rate limit occurs sometimes while I am trying to add user.

Thanks!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 26, 2021, 1:07pm UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264/4 "2021-02-26T13:07:34Z")

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Hi @vaghelaabhijeet6,

Thanks for clarifying! Please see our rate limits here for Business accounts:

> **[Rate Limits - API Reference](https://marketplace.zoom.us/docs/api-reference/rate-limits)**
>
> Rate limits
> 
> Rate limits define the maximum number of requests which can be made by a single account in a given period of time. When a limit is exceeded...

If you continue to see that the rate limit remaining headers don’t specify the remaining limit, can you please send us the exact request URL you’re using, the error response, and timestamp to [developersupport@zoom.us](mailto:developersupport@zoom.us)?

Thanks!  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 28, 2021, 11:08pm UTC](https://devforum.zoom.us/t/getting-429-error-in-user-create-api/44264/5 "2021-03-28T23:08:12Z")

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