# Getting a sync error in SyncRegistrantsBatch Apex job

**URL:** <https://devforum.zoom.us/t/getting-a-sync-error-in-syncregistrantsbatch-apex-job/81309>\
**Category:** App Marketplace\
**Created:** [January 12, 2023, 12:48am UTC](https://devforum.zoom.us/t/getting-a-sync-error-in-syncregistrantsbatch-apex-job/81309 "2023-01-12T00:48:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zoom33](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoom33/32/44427_2.png) [@zoom33](https://devforum.zoom.us/u/zoom33)\
**Post date:** [January 12, 2023, 12:48am UTC](https://devforum.zoom.us/t/getting-a-sync-error-in-syncregistrantsbatch-apex-job/81309/1 "2023-01-12T00:48:04Z")

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We just finished a 200 attendee webinar and the attendee data is not syncing back to salesforce. When I pull up the apex job in Salesforce, i get the attached error. Is there a way to clear that particular record?

 ![Screenshot 2023-01-11 at 16.47.49](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/b/cb8d160f71e8e3e60fed043a0dbc692cbcd41f01.png)

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 20, 2023, 10:08am UTC](https://devforum.zoom.us/t/getting-a-sync-error-in-syncregistrantsbatch-apex-job/81309/2 "2023-01-20T10:08:40Z")

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Hi @zoom33 , which version of the Salesforce integration are you using? I saw [a couple of software patch release notes](https://support.zoom.us/hc/en-us/articles/115003145366-Release-notes-for-Zoom-For-Salesforce) for batch apex issues that seem to be recently resolved.

If app version is not the issue, please sign in to Zoom Support from the above page linked and follow the Zoom Support chat bot prompts for the right troubleshooting pathways.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 11, 2023, 10:48am UTC](https://devforum.zoom.us/t/getting-a-sync-error-in-syncregistrantsbatch-apex-job/81309/4 "2023-02-11T10:48:15Z")

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Closed on February 11, 2023, 10:48am UTC

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