# Getting an error when Joining the meeting/webinar

**URL:** <https://devforum.zoom.us/t/getting-an-error-when-joining-the-meeting-webinar/86684>\
**Category:** Web\
**Created:** [April 14, 2023, 9:46am UTC](https://devforum.zoom.us/t/getting-an-error-when-joining-the-meeting-webinar/86684 "2023-04-14T09:46:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ibrahimsabat](https://avatars.discourse-cdn.com/v4/letter/i/f07891/32.png) [@ibrahimsabat](https://devforum.zoom.us/u/ibrahimsabat)\
**Post date:** [April 14, 2023, 9:46am UTC](https://devforum.zoom.us/t/getting-an-error-when-joining-the-meeting-webinar/86684/1 "2023-04-14T09:46:30Z")

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Hello,

I use Zoom SDK web component view to integrate with Zoom. It seems my code is working as I can see the Zoom component view with a message “The meeting has not started”. However, when I start the meeting, the message change to “Joining a meeting” and nothings happening, always see this message and I am getting error in console log says …

Uncaught TypeError: Cannot read properties of undefined (reading ‘getSupportedConstraints’)  
at Object.isSupportCameraPan (1502\_js\_media.min.js:1:46126)  
at Function.getPTZCapability (zoomus-websdk-embedded.umd.min.js:2:1)  
at kS (zoomus-websdk-embedded.umd.min.js:2:1)  
at yS (zoomus-websdk-embedded.umd.min.js:2:1)  
at zoomus-websdk-embedded.umd.min.js:2:1  
at t.project (zoomus-websdk-embedded.umd.min.js:2:1)  
at t.\_next (zoomus-websdk-embedded.umd.min.js:2:1)  
at t.next (zoomus-websdk-embedded.umd.min.js:2:1)  
at t.\_next (zoomus-websdk-embedded.umd.min.js:2:1)  
at t.next (zoomus-websdk-embedded.umd.min.js:2:1) …

I am using operating system Ubuntu version 22.

Is this issue with local camera device, any though?

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<div class="post-metadata">

**Author:** ![ibrahimsabat](https://avatars.discourse-cdn.com/v4/letter/i/f07891/32.png) [@ibrahimsabat](https://devforum.zoom.us/u/ibrahimsabat)\
**Post date:** [April 14, 2023, 2:23pm UTC](https://devforum.zoom.us/t/getting-an-error-when-joining-the-meeting-webinar/86684/2 "2023-04-14T14:23:20Z")

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I have solved the issue for “Uncaught TypeError: Cannot read properties of undefined (reading ‘getSupportedConstraints’)”. Now the user can join the meeting. I have enabled an option in google chrome in local ENV(secure origins). Note that we should not encounter this issue when you use HTTPS protocol…

Steps to solve the issue:

1. Go to this link chrome://flags/#unsafely-treat-insecure-origin-as-secure
2. Enable Insecure origins treated as secure
3. Enter your local url in “Insecure origins treated as secure” box

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 17, 2023, 4:22am UTC](https://devforum.zoom.us/t/getting-an-error-when-joining-the-meeting-webinar/86684/4 "2023-05-17T04:22:53Z")

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Closed on May 17, 2023, 4:22am UTC

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