# Getting audio device error when embedding zoom in web

**URL:** <https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629>\
**Category:** Web\
**Created:** [July 20, 2020, 1:31pm UTC](https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629 "2020-07-20T13:31:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nick252](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nick252/32/13261_2.png) [@Nick252](https://devforum.zoom.us/u/Nick252)\
**Post date:** [July 20, 2020, 1:31pm UTC](https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629/1 "2020-07-20T13:31:15Z")

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Hello all!

We are using v1.7.10 of the sdk to embed zoom in web. When running the project on a local system, we are able to join with audio and video works too. But after uploading to our aws server, we are not able to join with audio and neither does video work. It shows the below message: Your browser doesn’t support using computer’s audio device, please upgrade your browser". We tried with firefox and chrome and both are updated but still getting the same error. We would appreciate any help on correcting this.

 ![WhatsApp Image 2020-07-20 at 6.29.10 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f634c9e5a21a9641f8d52adbfc6f27aa4e0a8c4f.jpeg)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 22, 2020, 6:41pm UTC](https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629/2 "2020-07-22T18:41:01Z")

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Hey @Nick252,

Make sure you are serving your site over `https`. Then it should work. 🙂

Thanks,  
Tommy

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**Author:** ![Nick252](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nick252/32/13261_2.png) [@Nick252](https://devforum.zoom.us/u/Nick252)\
**Post date:** [August 2, 2020, 9:48am UTC](https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629/3 "2020-08-02T09:48:11Z")

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Thank you! This worked…

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 4, 2020, 4:14pm UTC](https://devforum.zoom.us/t/getting-audio-device-error-when-embedding-zoom-in-web/24629/4 "2020-08-04T16:14:58Z")

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You are welcome! 🙂

-Tommy