# Getting Auth Error 4 **URL:** \ **Category:** Windows\ **Created:** [July 25, 2024, 11:16pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403 "2024-07-25T23:16:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Jayk](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@Jayk](https://devforum.zoom.us/u/Jayk)\ **Post date:** [July 25, 2024, 11:16pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/1 "2024-07-25T23:16:19Z")
**Description** Getting Auth Error 4 from MeetingSDK **Which Windows Meeting SDK version?** v6.1.1.41755 **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Go to Github tanchunsiong/Zoom\_MeetingSDK\_Windows\_RawDataDemos @chunsiong.zoom Download and compile ChatDemo Code. 2. Create JWT Token using client id and secret ```auto import jwt import time import os def generate_signature(key, secret): iat = int(time.time()) - 30 exp = iat + 60 * 60 * 2 payload = { "appKey": key, "iat": iat, "exp": exp, "tokenExp": exp, } headers = { "alg": "HS256", "typ": "JWT" } print(payload) sdk_jwt = jwt.encode(payload, secret, algorithm="HS256", headers=headers) return sdk_jwt zoom_key = '' zoom_secret = '' if zoom_key and zoom_secret: signature = generate_signature(zoom_key, zoom_secret) print(signature) else: print("Zoom credentials not found in environment variables.") ``` 1. Run Chatdemo.exe from debug folder and enter JWT key and meeting number 2. CaptionDemo\x64\Debug\>CaptionDemo.exe Trying to find meeting parameters from config.json. Didn’t find config.json file. SDK JWT: `` Meeting Number: `` Passcode: Video Source (file path or URL): No video source provided, use the default video source: Big\_Buck\_Bunny\_1080\_10s\_1MB.mp4. SDK Initialized. CreateNetworkConnectionHelper created. NetworkConnectionHandler registered. Detecting proxy. onProxyDetectComplete AuthService created. AuthServiceEventListener added. Auth call started, auth in progress. Auth failed: 4 **Device (please complete the following information):** - OS: [e.g. Windows 11 Dev Environment] ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 26, 2024, 12:13am UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/2 "2024-07-26T00:13:42Z")
> [@Jayk](#): > > Trying to find meeting parameters from config.json. > Didn’t find config.json file. @Jayk did you check the readme and create the config.json file? ---
**Author:** ![Jayk](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@Jayk](https://devforum.zoom.us/u/Jayk)\ **Post date:** [July 26, 2024, 2:23pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/3 "2024-07-26T14:23:26Z")
Yes @chunsiong.zoom , it Just says > CaptionDemo.exe > Trying to find meeting parameters from config.json. And does not print anything more or do anything, it just exits. So tried without the file to see what’s the error message after filling in the values its prompting for. That’s when it says Auth Error 4. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 29, 2024, 2:34am UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/4 "2024-07-29T02:34:08Z")
@Jayk how does your config,json looks like? It should look something like this { “sdk\_jwt”: “eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBLZXkiOiJpc1ZUWHZaQVNhZWhTZFZEalgzOHlRIiwiaWF0IjoxNzEzNzE1MjAwLCJleHAiOjE3MTM4ODgwMDAsInRva2VuRXhwIjoxNzEzODg4MDAwLCJtbiI6OTg5ODUzMzMxMywicm9sZSI6MX0.\_eB1eplBjnAkLWNxW9FaQGVbgj1oBIkGVGU9PP6HGAw”, “meeting\_number”: “9898533313”, “passcode”: “123123”, “video\_source”: “Big\_Buck\_Bunny\_720\_10s\_1MB.mp4”, “zak”: “” } ---
**Author:** ![Jayk](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@Jayk](https://devforum.zoom.us/u/Jayk)\ **Post date:** [July 29, 2024, 5:03pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/5 "2024-07-29T17:03:57Z")
@chunsiong.zoom Correct, it looks like that. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 30, 2024, 2:31am UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/6 "2024-07-30T02:31:26Z")
@Jayk it works for my token. Can you share a sample of your token? ---
**Author:** ![Jayk](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@Jayk](https://devforum.zoom.us/u/Jayk)\ **Post date:** [July 30, 2024, 4:10pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/7 "2024-07-30T16:10:17Z")
@chunsiong.zoom Will you be able to send a private message. i can post it there. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [July 31, 2024, 3:32am UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/8 "2024-07-31T03:32:51Z")
@Jayk I’ve checked on this. Error 4 happens when SDK disabled is disable for your account / tenant ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 30, 2024, 1:32pm UTC](https://devforum.zoom.us/t/getting-auth-error-4/114403/9 "2024-08-30T13:32:58Z")
Closed on August 30, 2024, 1:32pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.