# Getting Custom Question Error While creating the Registrant in Zoom Webinar

**URL:** <https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987>\
**Category:** API and Webhooks\
**Created:** [April 19, 2019, 5:45am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987 "2019-04-19T05:45:36Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![nipun.tripathi](https://avatars.discourse-cdn.com/v4/letter/n/c6cbf5/32.png) [@nipun.tripathi](https://devforum.zoom.us/u/nipun.tripathi)\
**Post date:** [April 19, 2019, 5:45am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/1 "2019-04-19T05:45:37Z")

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![Image1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/625b3dee89da58e59520c9a427abe9d518d08bd9.png)

I have created a Custom question with my webinar which you can see in the above screen shot. Now I am going to create a registrant with that webinar and passing the values

Body:  
{  
“address”: “chd”,  
“city”: “chd”,  
“comments”: “test”,  
“country”: “ind”,  
“custom\_questions”: [  
{  
“title”: “What is your role in the study?”,  
“value”: “Manager”  
}  
],  
“email”: "nip19@gmail.com",  
“first\_name”: “nip”,  
“industry”: “it”,  
“job\_title”: “soft”,  
“last\_name”: “trip”,  
“no\_of\_employees”: “15”,  
“org”: “digi”,  
“phone”: “123456”,  
“purchasing\_time\_frame”: “123”,  
“role\_in\_purchase\_process”: “abc”,  
“state”: “chd”,  
“zip”: “160102”  
}

But it gives me an error {“code”:300,“message”:“The parameter is required in custom\_questions: What is your role in the study?”}…

But if I am deleting the custom question and not sending the values of custom questions with my api call then its working fine.

But I don’t want to delete the custom questions from there. Please let me know which value should I need to pass in the custom questions parameter.

Thanks in advance.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 19, 2019, 10:55pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/2 "2019-04-19T22:55:33Z")

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Hi @nipun.tripathi,

We are currently working on your issue and will get back to you with updates soon

Thanks,  
Ojus

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**Author:** ![nipun.tripathi](https://avatars.discourse-cdn.com/v4/letter/n/c6cbf5/32.png) [@nipun.tripathi](https://devforum.zoom.us/u/nipun.tripathi)\
**Post date:** [April 22, 2019, 8:07am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/3 "2019-04-22T08:07:34Z")

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Hi @ojus.zoom How much time it will take. I have a meeting with my client and I have to give a demo with Zoom webinar… So Please try to fix it asap…

Regards  
Nipun Tripathi

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 22, 2019, 7:50pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/4 "2019-04-22T19:50:50Z")

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Hi @nipun.tripathi,

Please accept my apologies for the delay.

Lets us do some basic diagnostics:

1. Please make sure that the “`title`” in your request body exactly matches with the question that you have entered in the web portal?

2. If you have selected your answer type as `"Single Answer",` please note that the value you provide in your request should be present in your web portal. Please note that these values are case sensitive as well.  
Please refer to the following screenshot:  
 ![26%20PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/f37e5f55d05a66461a913ce45af9fa9ce77e9ea8.png)

In the above example, if my request body contains a value “`sales`” as the answer, it will send a `'300' error.` Similarly, if my value is `Manager` instead of ‘manager’, a ‘300’ error is expected. If you need to add any value to your answer, I would recommend selecting the type as `"short answer"`

Please let me know if that resolves your issue.

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**Author:** ![nipun.tripathi](https://avatars.discourse-cdn.com/v4/letter/n/c6cbf5/32.png) [@nipun.tripathi](https://devforum.zoom.us/u/nipun.tripathi)\
**Post date:** [April 23, 2019, 10:14am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/5 "2019-04-23T10:14:22Z")

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I got your point. Its working now thanks for you help.

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**Author:** ![vamsikrishna.boyalak](https://avatars.discourse-cdn.com/v4/letter/v/cdc98d/32.png) [@vamsikrishna.boyalak](https://devforum.zoom.us/u/vamsikrishna.boyalak)\
**Post date:** [July 13, 2020, 2:08pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/6 "2020-07-13T14:08:14Z")

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Hi Ojus,

Can you please let me know what is the use of providing the questions and answers in the webportal when the same can be passed via an api call of adding registrants?

If this has to be done, where should the question creations must be done?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 15, 2020, 11:41pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/7 "2020-07-15T23:41:52Z")

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Hey @vamsikrishna.boyalak,

> [@vamsikrishna.boyalak](#):
>
> Can you please let me know what is the use of providing the questions and answers in the webportal when the same can be passed via an api call of adding registrants?

It is personal preference.

> [@vamsikrishna.boyalak](#):
>
> If this has to be done, where should the question creations must be done?

For the Zoom Web Portal or [Zoom API](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrantquestionupdate)?

Thanks,  
Tommy

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**Author:** ![vamsikrishna.boyalak](https://avatars.discourse-cdn.com/v4/letter/v/cdc98d/32.png) [@vamsikrishna.boyalak](https://devforum.zoom.us/u/vamsikrishna.boyalak)\
**Post date:** [July 27, 2020, 5:02am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/8 "2020-07-27T05:02:55Z")

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Hi @tommy  
Thanks for the reply.

I am unable to create custom questions for registrants through an api call unless the questions are created through the zoom web portal already. Is it a pre-requisite to have the custom questions created already in the webportal to use them in an apicall?

How do i create custom questions for registrants through an apicall without having the need of creating the same through the webportal?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 28, 2020, 8:10pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/9 "2020-07-28T20:10:23Z")

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Hey @vamsikrishna.boyalak,

You can create the custom questions using the Update Registration Questions API:

> **[Update Registration Questions - Meetings - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrantquestionupdate)**
>
> Update registration questions that will be displayed to users while registering for a meeeting.
> Scopes: meeting:write, meeting:write:admin
> Rate Limit L...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![vamsikrishna.boyalak](https://avatars.discourse-cdn.com/v4/letter/v/cdc98d/32.png) [@vamsikrishna.boyalak](https://devforum.zoom.us/u/vamsikrishna.boyalak)\
**Post date:** [July 30, 2020, 9:15am UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/10 "2020-07-30T09:15:58Z")

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@tommy Thanks!! this answers my query

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 3, 2020, 9:35pm UTC](https://devforum.zoom.us/t/getting-custom-question-error-while-creating-the-registrant-in-zoom-webinar/3987/11 "2020-08-03T21:35:41Z")

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Happy to hear! 🙂

Thanks,  
Tommy
