# Getting fail register robot\_to\_robot service error while saving bot url in features

**URL:** <https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742>\
**Category:** API and Webhooks\
**Created:** [February 23, 2022, 12:02pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742 "2022-02-23T12:02:28Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![rohith](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rohith](https://devforum.zoom.us/u/rohith)\
**Post date:** [February 23, 2022, 12:02pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/1 "2022-02-23T12:02:28Z")

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I have getting this error when ever i am trying to save the bot endpoint url

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/6/666124020aad924d03767176a23874819550e863.png)

Can you help me fix this??

Due to this I am not able to generate the BOT\_ID and i am not able to move forward. Hoping for a faster response 😶

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [February 23, 2022, 7:58pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/2 "2022-02-23T19:58:00Z")

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Hi @rohith ,

Is the server for this endpoint currently live? What happens when you try to save without /bot?

Gianni

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<div class="post-metadata">

**Author:** ![rohith](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rohith](https://devforum.zoom.us/u/rohith)\
**Post date:** [February 24, 2022, 2:25am UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/3 "2022-02-24T02:25:58Z")

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Yes it is live and even without the /bot endpoint it is giving same error. Due to this I am not able to generate bot id.  
Without /bot endpoint

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/d/8d5fa7aac01516453794de6e579f32ab4d127b63.png)

Here the screenshot with preview

 ![zoom-bot-id-generation](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/d/0df6dc5d21a9f6785af1c313d0bd86bf8d7e1f54.jpeg)

**Response**

```auto
{
  "code": 1500,
  "status": 500,
  "error": "Internal Server Error",
  "message": "fail_register_robot_to_robot_service",
  "tid": "a7527f181711f2c8",
  "sid": "a7527f181711f2c8",
  "timestamp": 1645685544565,
  "trackingId": "v=2.0;clid=us05;rid=MP_39b6225d9ebf48109730adda37af9530"
}

```

**Payload**

```auto
{
  "messageSlash": "",
  "privateMessageUrl": "https://a2a2-14-99-200-66.ngrok.io/bot",
  "commands": [],
  "domainWhitelists": [],
  "sender": true,
  "welcomeMsg": {
    "title": "Welcome to CC Bot",
    "body": ""
  },
  "actions": [],
  "botType": 0,
  "publicMessageUrl": "https://a2a2-14-99-200-66.ngrok.io/bot"
}

```

Hoping for this issue to solve…

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<div class="post-metadata">

**Author:** ![gauraves](https://avatars.discourse-cdn.com/v4/letter/g/bc8723/32.png) [@gauraves](https://devforum.zoom.us/u/gauraves)\
**Post date:** [March 4, 2022, 7:18am UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/4 "2022-03-04T07:18:34Z")

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We are getting the same error for bots that were previously created and working fine. However no mods can be done any more.

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<div class="post-metadata">

**Author:** ![rohith](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rohith](https://devforum.zoom.us/u/rohith)\
**Post date:** [March 7, 2022, 4:53am UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/5 "2022-03-07T04:53:12Z")

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Last time i checked I was able to generate bot jid if we sign in with an company specific domain. When ever i am using gmail domain, the error is thrown. May the zoom blocked the bot generations with gmail domians

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<div class="post-metadata">

**Author:** ![gauraves](https://avatars.discourse-cdn.com/v4/letter/g/bc8723/32.png) [@gauraves](https://devforum.zoom.us/u/gauraves)\
**Post date:** [March 7, 2022, 10:45pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/6 "2022-03-07T22:45:47Z")

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We are using a corporate domain.

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<div class="post-metadata">

**Author:** ![rohith](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@rohith](https://devforum.zoom.us/u/rohith)\
**Post date:** [March 8, 2022, 4:45am UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/7 "2022-03-08T04:45:56Z")

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But i was able to generate bot id using corporate domain

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<div class="post-metadata">

**Author:** ![Cdur](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@Cdur](https://devforum.zoom.us/u/Cdur)\
**Post date:** [March 10, 2022, 7:14pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/8 "2022-03-10T19:14:26Z")

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Looks same as the one reported here : [Update or Create Bot Fails with fail\_register)robot\_to\_robot service error](https://devforum.zoom.us/t/update-or-create-bot-fails-with-fail-register-robot-to-robot-service-error/65231)

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<div class="post-metadata">

**Author:** ![chathuranga4lk12](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chathuranga4lk12/32/35143_2.png) [@chathuranga4lk12](https://devforum.zoom.us/u/chathuranga4lk12)\
**Post date:** [March 19, 2022, 4:50am UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/9 "2022-03-19T04:50:28Z")

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This is a Subscription service. After the Subscription, you can show like this

 ![Screenshot (40)_LI](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/2/c258ff67a1b7238ef5bd8646a7e4ec52d190c0a7.jpeg)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 18, 2022, 2:50pm UTC](https://devforum.zoom.us/t/getting-fail-register-robot-to-robot-service-error-while-saving-bot-url-in-features/64742/10 "2022-04-18T14:50:52Z")

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Closed on April 18, 2022, 2:50pm UTC

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