# Getting Invalid Access Token for token I took from credentials page

**URL:** <https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754>\
**Category:** API and Webhooks\
**Created:** [April 7, 2020, 9:02am UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754 "2020-04-07T09:02:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![oydem](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/oydem/32/5077_2.png) [@oydem](https://devforum.zoom.us/u/oydem)\
**Post date:** [April 7, 2020, 9:02am UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754/1 "2020-04-07T09:02:45Z")

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**Description**  
Getting invalid access token on [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users) for token I copied from credentials page.  
I regenerated API secret and still same error.  
And I get 401 Unauthorized when I try API key/secret from .net application

**Error**  
{  
“code”: 124,  
“message”: “Invalid access token.”  
}  
**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
[https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 10:33pm UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754/2 "2020-04-07T22:33:00Z")

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Hey @oydem,

Please see if this fixes the issue:

> [@JWT App is not working on multiple Zoom accounts](https://devforum.zoom.us/t/jwt-app-is-not-working-on-multiple-zoom-accounts/11672/4):
>
> Hey @hanson, Can you try activating and reactivating your JWT App and try again? Thanks, Tommy

Thanks,  
Tommy

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**Author:** ![oydem](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/oydem/32/5077_2.png) [@oydem](https://devforum.zoom.us/u/oydem)\
**Post date:** [April 8, 2020, 6:32am UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754/3 "2020-04-08T06:32:29Z")

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works. thanks for the reply

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 8, 2020, 7:19pm UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754/4 "2020-04-08T19:19:12Z")

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You are welcome! 🙂

Happy to hear it works!

-Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:22pm UTC](https://devforum.zoom.us/t/getting-invalid-access-token-for-token-i-took-from-credentials-page/11754/5 "2020-08-21T20:22:41Z")

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Closed on August 21, 2020, 8:22pm UTC