# Getting meeting.chat\_message\_sent webhook enabled on account **URL:** \ **Category:** Meetings\ **Created:** [May 18, 2025, 6:41am UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886 "2025-05-18T06:41:30Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![David15](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@David15](https://devforum.zoom.us/u/David15)\ **Post date:** [May 18, 2025, 6:41am UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/1 "2025-05-18T06:41:30Z")
I have created a ‘Webhook Only App’ in the Zoom Marketplace named **‘Chat To Overlay’** (App ID: z62Ll8c1TzO4whw70oZ9ig). I am trying to receive `meeting.chat_message_sent` webhooks to integrate live meeting chat with my OBS stream. **Here’s what I have configured and confirmed:** 1. **App Type:** It is configured as a ‘Webhook Only App’. 2. **App Status:** The app is ‘Activated’ and ‘Live on my account’. 3. **Event Subscription:** I have successfully subscribed to the ‘In-meeting chat message received’ event within my app’s ‘Feature’ → ‘Event Subscriptions’ section. 4. **Endpoint URL Validation:** My ‘Event notification endpoint URL’ (e.g., `https://[your-current-ngrok-url]/zoom-webhook`) **successfully validates** when entered into the Marketplace app settings. This confirms my endpoint is reachable and correctly responds to the challenge. 5. **DLP Feature:** The ‘In-meeting chat DLP (Data Loss Prevention) integration’ feature is enabled in my Account Settings under ‘Account Management’ → ‘Account Settings’ → ‘In Meeting (Advanced)’. 6. **Meeting Hosting:** I am the host of the meetings where I am sending chat messages. **Despite all this, I am NOT receiving any `meeting.chat_message_sent` webhooks.** - My webhook listener (a Python Flask app) is running locally and connected via Ngrok to the publicly validated endpoint URL. - **Crucially, when I send chat messages in a live Zoom meeting, I do not see any webhook requests appearing in Ngrok’s own web interface , nor do any requests hit my Flask app.** - Furthermore, **I cannot find a ‘Webhook Logs’ or ‘Event Logs’ section within my app’s dashboard** on the Zoom Marketplace, which is usually present for apps sending webhooks. This suggests the webhook delivery system might not be fully provisioned for my app. - I also observed that the URL validation consistently shows ‘Validated’ even when I enter an incorrect or non-existent URL, which further suggests an issue with Zoom’s validation and delivery process for my app. Could you please investigate why the `meeting.chat_message_sent` webhooks are not being delivered to my verified endpoint, and confirm if there’s any additional step or approval required on Zoom’s side to fully enable this specific event for my ‘Webhook Only App’? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [May 19, 2025, 2:17pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/2 "2025-05-19T14:17:30Z")
Hey @David15 Thanks for reaching out to us. Can you please confirm if the DLP feature was enabled by our team at some point? I will reach out to our Engineering team about this while you confirm on your end (ZSEE-167850 internal ticket number for reference) Thanks Elisa ---
**Author:** ![David15](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@David15](https://devforum.zoom.us/u/David15)\ **Post date:** [May 19, 2025, 2:43pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/3 "2025-05-19T14:43:37Z")
Hey Elisa! Thanks for replying - so I checked my panel and DLP was already enabled ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [May 19, 2025, 4:56pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/4 "2025-05-19T16:56:46Z")
Thanks @David15 I am looking into this, will reach out back soon ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [May 20, 2025, 12:57pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/5 "2025-05-20T12:57:37Z")
Hey @David15 could you please try triggering the webhook event again? ---
**Author:** ![David15](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@David15](https://devforum.zoom.us/u/David15)\ **Post date:** [May 20, 2025, 1:53pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/6 "2025-05-20T13:53:59Z")
Hi @elisa.zoom - still nothing - again the verify button doesn’t trigger any action to my server. David ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [May 20, 2025, 2:48pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/7 "2025-05-20T14:48:06Z")
I will send you a DM to take a closer look ---
**Author:** ![Authentic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/authentic/32/74664_2.png) [@Authentic](https://devforum.zoom.us/u/Authentic)\ **Post date:** [May 11, 2026, 8:06am UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/8 "2026-05-11T08:06:41Z")
Hey Elisa! Same here, my native Zoom Marketplace OAuth app also does not report receiving any **`meeting.chat_message_sent`** webhooks unfortunately. Any updates on this issue? Thank you so much! Robin ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [May 14, 2026, 2:41pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/9 "2026-05-14T14:41:24Z")
@Authentic Are you still seeing the same behavior ? ---
**Author:** ![Authentic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/authentic/32/74664_2.png) [@Authentic](https://devforum.zoom.us/u/Authentic)\ **Post date:** [May 14, 2026, 4:01pm UTC](https://devforum.zoom.us/t/getting-meeting-chat-message-sent-webhook-enabled-on-account/132886/10 "2026-05-14T16:01:55Z")
Hey Donte, Support replied to my ticket! The solution is to navigate to Account Settings → Meeting (Advanced) [https://zoom.us/account/setting#tab-meeting](https://zoom.us/account/setting#tab-meeting) , and then enable DLP. It is just above the wallpaper settings (easier to start with “Email Notification” and scroll up a tiny bit to find it). Webhooks are now being sent, and the app is receiving them successfully. Leaving this here for posterity