# Getting No privilege error while trying to create a user in sub account **URL:** \ **Category:** API and Webhooks\ **Created:** [July 16, 2020, 12:18pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304 "2020-07-16T12:18:07Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![tvermacvent](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@tvermacvent](https://devforum.zoom.us/u/tvermacvent)\ **Post date:** [July 16, 2020, 12:18pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/1 "2020-07-16T12:18:07Z")
**Description** My company has acquired an ISV account. I was able to create a sub-account in it via the API. I’m not able to create a user associated with the sub-account though. I’m using the JWT token generated via the JWT app in the master account for this POST call. The GET call to list all users in the sub account works but the POST call gives No Privileges error. **Error** { “code”: 200, “message”: “No privilege.” } **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT **Which Endpoint/s?** [https://api.zoom.us/v2/accounts/E2ZZ-X\_3RoWuISUeg5Ygkw/users](https://api.zoom.us/v2/accounts/E2ZZ-X_3RoWuISUeg5Ygkw/users). I’m following [https://marketplace.zoom.us/docs/api-reference/master-account-apis/user-apis](https://marketplace.zoom.us/docs/api-reference/master-account-apis/user-apis) **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. `curl --location --request POST 'https://api.zoom.us/v2/accounts/E2ZZ-X_3RoWuISUeg5Ygkw/users' \ --header 'authorization: Bearer {{jwt}}' \ --header 'content-type: application/json' \ --data-raw '{ "action": "create", "user_info": { "email": "tverma@j.mail", "type": 2, "first_name": "Tushar", "last_name": "JMail" } }'` 2. `{ "code": 200, "message": "No privilege." }` **Screenshots (If applicable)** N/A **Additional context** Can sub-accounts use the app of master accounts to work with API’s? This includes master API’s as well ---
**Author:** ![tvermacvent](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@tvermacvent](https://devforum.zoom.us/u/tvermacvent)\ **Post date:** [July 17, 2020, 2:47pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/2 "2020-07-17T14:47:34Z")
Can we get on a call as we have some other pointers to discuss as well pertaining to the ISV account? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 22, 2020, 6:50am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/3 "2020-07-22T06:50:24Z")
Hey @tvermacvent, Our engineering team is investigating this issue. I will keep you updated on the resolution. (ZOOM-179250) Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 23, 2020, 7:17pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/4 "2020-07-23T19:17:58Z")
Hey @tvermacvent, The account you are trying to create a user with is a free account. You need a Pro or higher account to create users. Thanks, Tommy ---
**Author:** ![narasimman315](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/narasimman315/32/19327_2.png) [@narasimman315](https://devforum.zoom.us/u/narasimman315)\ **Post date:** [November 27, 2020, 4:17pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/5 "2020-11-27T16:17:17Z")
@tommy Hi.I’m developing free application for school teachers and students.There I need to create users with automatic approval.For this usecase i’m using [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate) with custCreate as action.For using this api with custCreate action ,which plan we need to use.Please do clarify ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [November 30, 2020, 8:36pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/6 "2020-11-30T20:36:20Z")
Hi @narasimman315, To use custCreate, you’ll need to have an ISV plan. You can reach out to our ISV team here: > **[Video Conferencing, Web Conferencing, Webinars, Screen Sharing](https://zoom.us/docs/en-us/platform/isv.html)** > > Zoom makes video and web conferencing frictionless. Founded in 2011, Zoom is the leader in modern enterprise video communications, with a secure, easy platform for video and audio conferencing, messaging, and webinars across mobile, desktop, and room... Thanks, Will ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [March 9, 2021, 8:12am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/7 "2021-03-09T08:12:23Z")
Hi @tommy, cc : @will.zoom I have a question in this thread I will be very grateful for your help When I updated to Pro or higher account. I will create many users. Question : Is each userId limited to creating meeting with 100 requests / day when creating a meeting? And would be more than happy if you give me the benefit documentation when upgrading to Pro or higher. Sorry for our ignorance. Thanks, lovenco0410 ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 9, 2021, 4:45pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/8 "2021-03-09T16:45:45Z")
Hi @lovenco0410, Good question! To clarify, yes—regardless of license type, all Zoom users are limited to creating/updating 100 meetings per day. This is instituted on a user level—if you have 3 users under your account, all 3 of them can create/update up to 100 meetings per day, respectively. So you could create 300 meetings per day across 3 users. In regards to having a Pro license, our API documentation will reference the plan requirement like follows: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/3/f3bc4d048e849ac4509ef2c96d0a73275529b3cf.png) I hope this helps! Will ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [March 10, 2021, 1:04am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/9 "2021-03-10T01:04:14Z")
@will.zoom Sincerely thanks! And when I create two users. Can I start two different meetings for two users simultaneous ? If it’s Okay, need I veriffy user in zoom? I read the sam thread but it was not clear. Can you provide us your time zone and work? So I can talk to you guys easily. Because I think you and I are working at different hours from each other I hope you reply soon . Thanks very much Thanks, lovenco0410 ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [March 10, 2021, 3:34am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/10 "2021-03-10T03:34:27Z")
@will.zoom And when, For example I up to the Pro acount . This informations - Host up to 100 participants =\> Can you help me explain it ? 100 participants in my host or 100 participants in a meeting Thanks, LamNV ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 10, 2021, 3:34pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/11 "2021-03-10T15:34:12Z")
Hi @lovenco0410, Happy to confirm. First, regarding: > And when I create two users. Can I start two different meetings for two users simultaneous ? > If it’s Okay, need I veriffy user in zoom? I read the sam thread but it was not clear. Yes, if both meetings are created under different users (unique hosts), they can be held simultaneously. Note, however, that 1 host can not hold 2 meetings at the same time. As for: > And when, For example I up to the Pro acount . This informations > Host up to 100 participants > =\> Can you help me explain it ? > 100 participants in my host > or > 100 participants in a meeting This means that Meeting Hosts (the user who the meeting is created under) with a Pro license can accommodate up to 100 participants in a meeting. The number of people that can attend a given meeting will depend on the license type of the meeting’s host. Lastly, we work standard U.S. hours. 🙂 Thanks, Will ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [March 11, 2021, 1:24am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/12 "2021-03-11T01:24:56Z")
@will.zoom Yes, if both meetings are created under different users (unique hosts), they can be held simultaneously. Note, however, that 1 host can not hold 2 meetings at the same time. =\> So yes, I understand two user in Account can start two meeting with two host This means that Meeting Hosts (the user who the meeting is created under) with a Pro license can accommodate up to 100 participants in a meeting. The number of people that can attend a given meeting will depend on the license type of the meeting’s host. =\> A meeting have 100 participants . It’s mean I have two meeting the participants are 200 🤔 🤔 🤔 🤔 🤔 🤔 Have a nice day 😄 Thanks, lovenco0410 ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 11, 2021, 4:14pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/13 "2021-03-11T16:14:46Z")
Hey @lovenco0410, Thanks for replying! In regards to: > A meeting have 100 participants . It’s mean I have two meeting the participants are 200 If you need to be able to accommodate 200 participants in a single meeting, this is possible. However, the host will need to have a Large Meeting Add-On or a Business or higher license. You can find our plans here: > **[Plans & Pricing for Zoom One | Zoom](https://zoom.us/pricing)** > > Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference... Thanks! Will ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [March 12, 2021, 1:05am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/14 "2021-03-12T01:05:43Z")
> [@will.zoom](#): > > desktop Thanks for your reply, I will buy the pro account and higher to test. If I have any question I will reply for you. Thanks, lovenco0410. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 12, 2021, 3:31pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/15 "2021-03-12T15:31:18Z")
Thanks @lovenco0410! Glad I could help. 🙂 ---
**Author:** ![JimNguyen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimnguyen/32/25358_2.png) [@JimNguyen](https://devforum.zoom.us/u/JimNguyen)\ **Post date:** [April 1, 2021, 2:32pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/17 "2021-04-01T14:32:57Z")
[quote=“JimNguyen, post:16, topic:24304”] We are testing the zoom on our environment. When I read this topic. I still wonder In case we buy ZOOM UNITED BUSINESS account, how many meetings can we create. How many users will we create using the link [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate). And each user created by the API above can create many meetings at the same time. how are 100 participants in a host (in Pro license) are different from 100 participants in a host meetings (ZOOM UNITED BUSINESS license). Example: We need to buy an account to serve more than 50 teachers in 1 school who can create more than 50 meetings. with about 50 students per meeting. Then according to you should choose which package is most suitable. It means , we must create and start meetings over 50 meetings in the same times. to serve for online learn. It possible. hope you understand what I mean We’d love to thank if you supported us today as we are approaching the deadline of the project Thanks, JimNguyen ---
**Author:** ![lovenco0410](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lovenco0410/32/20648_2.png) [@lovenco0410](https://devforum.zoom.us/u/lovenco0410)\ **Post date:** [April 1, 2021, 2:55pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/19 "2021-04-01T14:55:42Z")
I have the same question ---
**Author:** ![JimNguyen](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jimnguyen/32/25358_2.png) [@JimNguyen](https://devforum.zoom.us/u/JimNguyen)\ **Post date:** [April 2, 2021, 6:43am UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/20 "2021-04-02T06:43:08Z")
@will.zoom @tommy Please help me ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [April 5, 2021, 2:34pm UTC](https://devforum.zoom.us/t/getting-no-privilege-error-while-trying-to-create-a-user-in-sub-account/24304/21 "2021-04-05T14:34:42Z")
Hi @JimNguyen @lovenco0410, The number of meetings that you can host at a given time will depend on your plan and the number of licenses you have. If you need to hold 50 meetings simultaneously, this would require 50 licenses so that you could have a unique host start each meeting (as 1 host cannot start several meetings simultaneously under our standard plans). The number of participants that can join a meeting will depend on the license of the host—you can find a breakdown on this here: > **[Video Conferencing, Web Conferencing, Webinars, Screen Sharing](https://zoom.us/pricing)** > > Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference... Thanks, Will