# Getting this error

**URL:** <https://devforum.zoom.us/t/getting-this-error/22968>\
**Category:** API and Webhooks\
**Created:** [July 1, 2020, 11:31pm UTC](https://devforum.zoom.us/t/getting-this-error/22968 "2020-07-01T23:31:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jlong-ins](https://avatars.discourse-cdn.com/v4/letter/j/4af34b/32.png) [@jlong-ins](https://devforum.zoom.us/u/jlong-ins)\
**Post date:** [July 1, 2020, 11:31pm UTC](https://devforum.zoom.us/t/getting-this-error/22968/1 "2020-07-01T23:31:57Z")

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Trying to configure Provisioning with Azure AD, getting this error. I’ve reset the secret and deactivated and reactivated the app. Any Suggestions?

Testing connection to Zoom  
You appear to have entered invalid credentials. Please confirm you are using the correct information for an administrative account.

Error code: SystemForCrossDomainIdentityManagementCredentialValidationUnavailable  
Details: We received this unexpected response from your application:

Received response from Web resource.  
Resource: [https://api.zoom.us/scim/Users?filter=userName+eq+“AzureAD\_Test-c405e36b-ab14-43ba-8f7a-baa5dba65bbb”](https://api.zoom.us/scim/Users?filter=userName+eq+%22AzureAD_Test-c405e36b-ab14-43ba-8f7a-baa5dba65bbb%22)  
Operation: GET  
Response Status Code: Unauthorized  
Response Content: {“schemas”:[“urn:ietf:params:scim:api:messages:2.0:Error”],“detail”:“Invalid access token.”,“status”:401}

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 6, 2020, 7:28pm UTC](https://devforum.zoom.us/t/getting-this-error/22968/2 "2020-07-06T19:28:10Z")

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Hey @jlong-ins,

Make sure you are using a [JWT App](https://marketplace.zoom.us/docs/guides/build/jwt-app) and following the steps here:

> **[Configuring Zoom with Azure](https://support.zoom.us/hc/en-us/articles/115005887566-Configuring-Zoom-with-Azure)**
>
> Overview
> You can connect Zoom with Azure to use your company's Azure credentials to login to your Zoom account via Single Sign-On (SSO). You can assign users Zoom licenses based on their group in A...

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:34pm UTC](https://devforum.zoom.us/t/getting-this-error/22968/3 "2020-08-21T22:34:56Z")

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Closed on August 21, 2020, 10:34pm UTC