# Getting User does not exist while creating meeting

**URL:** <https://devforum.zoom.us/t/getting-user-does-not-exist-while-creating-meeting/97114>\
**Category:** Meetings\
**Created:** [October 20, 2023, 7:17am UTC](https://devforum.zoom.us/t/getting-user-does-not-exist-while-creating-meeting/97114 "2023-10-20T07:17:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sunstone.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sunstone.zoom/32/37733_2.png) [@sunstone.zoom](https://devforum.zoom.us/u/sunstone.zoom)\
**Post date:** [October 20, 2023, 7:17am UTC](https://devforum.zoom.us/t/getting-user-does-not-exist-while-creating-meeting/97114/1 "2023-10-20T07:17:52Z")

</div>

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### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
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Hi,

When I am trying to create a meeting on zoom, it is throwing error “user does not exist”. Please check the below payload for the error.

Request: {  
“url”: “[https://api.zoom.us/v2/users/me/meetings](https://api.zoom.us/v2/users/me/meetings)”,  
“method”: “POST”,  
“json”: {  
“topic”: “Online class”,  
“password”: “6lRFItLG5r”,  
“type”: 2,  
“start\_time”: “2023-10-20T21:00:00:00”,  
“duration”: 60,  
“timezone”: “Asia/Calcutta”,  
“alternative\_hosts”: “”,  
“settings”: {  
“host\_video”: true,  
“in\_meeting”: true,  
“auto\_recording”: “cloud”,  
“approval\_type”: 1,  
“mute\_upon\_entry”: true,  
“participant\_video”: true,  
“join\_before\_host”: true,  
“registrants\_confirmation\_email”: false,  
“registrants\_email\_notification”: false,  
“authentication\_exception”: [  
{  
“email”: “”,  
“name”: “”  
}  
]  
}  
},  
“headers”: {  
“Content-Type”: “application/json”,  
“Authorization”: “Bearer eyJzdiI6IjAwMDAwMSIsImFsZyI6IkhTNTEyIiwidiI6IjIuMCIsImtpZCI6IjQ1ODIyZTU5LTQ5NjgtNDNlOC05N2YwLWM2ZmU5OTkwYmZjNCJ9.eyJhdWQiOiJodHRwczovL29hdXRoLnpvb20udXMiLCJ1aWQiOiJBR2xZeWNMMVIxaWU4clQwZG5zQ0lRIiwidmVyIjo5LCJhdWlkIjoiNWFlYTMzYjMzN2NiYjE3M2IyNjA4OWYyNmE1YzRlNzYiLCJuYmYiOjE2OTc3ODYwNzQsImNvZGUiOiIzM3VaLUFsVlJjbW41Q1lEMXlSOFVnNWM3cGM4SFRiNEUiLCJpc3MiOiJ6bTpjaWQ6cW9ienRWQ1VRVG1qUGpOY3NtQnJTUSIsImdubyI6MCwiZXhwIjoxNjk3Nzg5Njc0LCJ0eXBlIjozLCJpYXQiOjE2OTc3ODYwNzQsImFpZCI6InVWRUlNZlpaVGlxZXdBdkNFYXdlZ1EifQ.f8DNyRk7-El-2s2ZngeTrVpcZrqZR4gBBt5y-pDo\_6h3HLNwS5Sq2o6jV3fWO5ACMgJNeX3I-0p7Kz4wfzpR-g”  
}  
}

Response:  
{  
“code”: 1001,  
“message”: “User does not exist: jobtraining@sunstone.in.”  
}

---

<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [October 23, 2023, 2:45am UTC](https://devforum.zoom.us/t/getting-user-does-not-exist-while-creating-meeting/97114/2 "2023-10-23T02:45:10Z")

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@sunstone.zoom ,

There is no such user with the email ID jobtraining@sunstone.in in your zoom account.