# Hear audio with lag

**URL:** <https://devforum.zoom.us/t/hear-audio-with-lag/34374>\
**Category:** Web\
**Created:** [October 27, 2020, 5:25am UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374 "2020-10-27T05:25:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ljacquel](https://avatars.discourse-cdn.com/v4/letter/l/a9adbd/32.png) [@ljacquel](https://devforum.zoom.us/u/ljacquel)\
**Post date:** [October 27, 2020, 5:25am UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374/1 "2020-10-27T05:25:49Z")

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**Description**  
Hello zoom support,  
We got a problem with a meeting where participants hear themselves with lag. After checking dashboard we were able to see that the audio sending bitrate is decreasing over the time for one participant (see image)

 ![zoom-client-audio](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/3/5302921a1fbe91d899205d90d1c36282d297c7c2.png)

We think that the cause may be on zoom side, could you check if there is any issue about audio bitrate decreasing causing lag on your side ? I have the meeting ID, I can send it to you by mail.

The issue occurred at 2020/10/17 13:00:00 (Japanese time)

**Which version?**  
Web SDK 1.8.1

**To Reproduce(If applicable)**  
Hard to reproduce, we only have rare cases with this problem.

**Device:**

- Device: Computer
- OS: Windows
- Version: 10
- Browser: Chrome 86.0.4240.75

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 28, 2020, 6:49am UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374/2 "2020-10-28T06:49:58Z")

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Hey @ljacquel,

Thanks for letting us know! I have notified our Web SDK engineers and they will look into the issue. (CS-2457)

I will keep you updated here. 🙂

Thanks,  
Tommy

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**Author:** ![ljacquel](https://avatars.discourse-cdn.com/v4/letter/l/a9adbd/32.png) [@ljacquel](https://devforum.zoom.us/u/ljacquel)\
**Post date:** [November 4, 2020, 3:20am UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374/3 "2020-11-04T03:20:16Z")

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Thank you tommy,

I just sent you an email with the meeting ID corresponding to this problem.

Let me know when you have any updates please.

Thank you,

Loic.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 4, 2020, 6:38pm UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374/4 "2020-11-04T18:38:51Z")

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Thanks @ljacquel,

We received the meeting ID and are working on the issue! 🙂

-Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 5, 2020, 4:38am UTC](https://devforum.zoom.us/t/hear-audio-with-lag/34374/5 "2020-12-05T04:38:58Z")

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