# Help Needed: Accessing Zoom Transcript in Apex

**URL:** <https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594>\
**Category:** API and Webhooks\
**Tags:** api, contact\_center\
**Created:** [February 12, 2025, 10:55am UTC](https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594 "2025-02-12T10:55:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dinesh](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dinesh](https://devforum.zoom.us/u/Dinesh)\
**Post date:** [February 12, 2025, 10:55am UTC](https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594/1 "2025-02-12T10:55:21Z")

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Hi Team,

I am trying to access the transcript from my Apex script but am not receiving the below response.

When calling the transcript URL, I receive:  
`[Status=Found, StatusCode=302]`

I have implemented redirection logic in Apex as follows:

if (res.getStatusCode() == 302) {  
System.debug(‘\>\>\> Inside 302 Block:’);  
String locationHeader = res.getHeader(‘Location’);  
System.debug('New Location \>\>\> ’ + locationHeader);  
}

However, the `Location` header is always `null`.

Could you please assist in understanding how to properly retrieve the transcript?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 13, 2025, 7:50pm UTC](https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594/2 "2025-02-13T19:50:12Z")

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Hi @Dinesh  
Thanks for reaching out to us.  
Would you be able to share with me what endpoint are you trying to call?

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**Author:** ![Kim3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kim3/32/70965_2.png) [@Kim3](https://devforum.zoom.us/u/Kim3)\
**Post date:** [August 29, 2025, 8:17pm UTC](https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594/3 "2025-08-29T20:17:48Z")

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Hopping on this, I am having the same issue but I am trying to access a zoom audio recording. This is the endpoint I am trying to call: get/phone/recording/download/_{fileId}_

Also asked in this forum: [Unable to get Zoom audio recording - #2 by elisa.zoom](https://devforum.zoom.us/t/unable-to-get-zoom-audio-recording/136921/2)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 2, 2025, 1:47pm UTC](https://devforum.zoom.us/t/help-needed-accessing-zoom-transcript-in-apex/126594/4 "2025-09-02T13:47:45Z")

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