# How get User Online Status?

**URL:** <https://devforum.zoom.us/t/how-get-user-online-status/4348>\
**Category:** API and Webhooks\
**Created:** [May 22, 2019, 4:09pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348 "2019-05-22T16:09:53Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![david.corrales](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/david.corrales/32/815_2.png) [@david.corrales](https://devforum.zoom.us/u/david.corrales)\
**Post date:** [May 22, 2019, 4:09pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/1 "2019-05-22T16:09:54Z")

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Hello,

I would like to know if it´s possible to get the user online/offline status with API or Desktop SDK? I can retrieve the user information with API…and I can get a status value…but it´s a general status (active, inactive…) I need to get the online/offline status. Is it possible?

Thanks so much.  
Best regards.  
David.

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**Author:** ![TimZoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timzoom/32/978_2.png) [@TimZoom](https://devforum.zoom.us/u/TimZoom)\
**Post date:** [May 22, 2019, 8:16pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/2 "2019-05-22T20:16:03Z")

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At the moment we do not have a “presence” API. This is in the pipeline but I don’t want to give false hope with a hard date but expect it to be out before the end of the year and possible sooner.

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**Author:** ![david.corrales](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/david.corrales/32/815_2.png) [@david.corrales](https://devforum.zoom.us/u/david.corrales)\
**Post date:** [May 23, 2019, 6:11am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/3 "2019-05-23T06:11:47Z")

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Ok Tim. We will wait then. 😃

Thanks so much.  
Best regards.  
David.

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**Author:** ![janmechtel](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/janmechtel/32/1752_2.png) [@janmechtel](https://devforum.zoom.us/u/janmechtel)\
**Post date:** [September 5, 2019, 2:20pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/4 "2019-09-05T14:20:06Z")

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Any update here? Is there any way with REST or SDK to check user presence status?

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [September 5, 2019, 3:11pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/5 "2019-09-05T15:11:52Z")

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Hi @janmechtel,

This is one of our propriety tasks and our Engineering team is still working on the user presence API and webhooks to be delivered by this year.  
Please refer to our [developer change log](https://marketplace.zoom.us/docs/changelog) to stay up to date with the latest API release.

Thanks

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**Author:** ![akashnema11](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/akashnema11/32/5967_2.png) [@akashnema11](https://devforum.zoom.us/u/akashnema11)\
**Post date:** [April 13, 2020, 12:34pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/6 "2020-04-13T12:34:58Z")

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Hi Michael,

Any updates on Presence status API ? are they exposed ?

I needed an API to set and get the User presence status. @All, please share if you have any leads.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 14, 2020, 6:41am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/7 "2020-04-14T06:41:57Z")

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Hey @akashnema11,

The only user presence status API we have is our [User Presence Status Updated Webhook.](https://marketplace.zoom.us/docs/api-reference/webhook-reference/user-events/presence-status-updated)

Thanks,  
Tommy

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**Author:** ![Jayasree](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@Jayasree](https://devforum.zoom.us/u/Jayasree)\
**Post date:** [August 12, 2020, 6:36am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/8 "2020-08-12T06:36:29Z")

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Is this api exposed . We are planning on developing an end-to-end automation by integrating ITSM , Zoom and Mailboxes . We are waiting for the Api for integration .let us know whether it is released or when will it be released

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 12, 2020, 6:14pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/9 "2020-08-12T18:14:07Z")

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Hey @Jayasree,

Please see my comment above:

> [@How get User Online Status?](https://devforum.zoom.us/t/how-get-user-online-status/4348/7):
>
> Hey @akashnema11, The only user presence status API we have is our [User Presence Status Updated Webhook.](https://marketplace.zoom.us/docs/api-reference/webhook-reference/user-events/presence-status-updated) Thanks, Tommy

Thanks,  
Tommy

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**Author:** ![rgoncalves](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rgoncalves/32/17367_2.png) [@rgoncalves](https://devforum.zoom.us/u/rgoncalves)\
**Post date:** [October 20, 2020, 9:47am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/10 "2020-10-20T09:47:43Z")

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Is there any update here? Any way with REST or SDK to check user presence status?

We can get an update on user status via Webhook, but after retrieving the user there’s no way to find its current status, right?

Thank you!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 20, 2020, 8:23pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/11 "2020-10-20T20:23:43Z")

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Hey @rgoncalves,

Thanks for checking in on this—at the moment, the webhook is still the only API resource for this, and it’s not possible to query a user’s current status outside of this. That said, this functionality is still something our team hopes to implement at some point. We appreciate your raising the value of this.

Thanks,  
Will

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**Author:** ![rgoncalves](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rgoncalves/32/17367_2.png) [@rgoncalves](https://devforum.zoom.us/u/rgoncalves)\
**Post date:** [October 21, 2020, 1:26pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/12 "2020-10-21T13:26:42Z")

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Hi @will.zoom.  
Thank you for clarifying! 🙂

Rui

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 21, 2020, 5:27pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/13 "2020-10-21T17:27:14Z")

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No problem, happy to help! 🙂

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<div class="post-metadata">

**Author:** ![Jayasree](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@Jayasree](https://devforum.zoom.us/u/Jayasree)\
**Post date:** [February 3, 2021, 10:30am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/14 "2021-02-03T10:30:11Z")

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Any update on the API being exposed for user presence status.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 3, 2021, 8:26pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/15 "2021-02-03T20:26:28Z")

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Hi @Jayasree,

No updates on this at the moment. However, if this is something you’d like to see, I encourage you to submit a feature request for this as well: #feature-requests

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![Jayasree](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@Jayasree](https://devforum.zoom.us/u/Jayasree)\
**Post date:** [February 4, 2021, 1:30am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/16 "2021-02-04T01:30:50Z")

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Sure, we would love to have this feature of getting the current user presence status using REST API calls as early as possible.

Regards,  
Jayasree VB

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 4, 2021, 3:26pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/17 "2021-02-04T15:26:01Z")

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Thanks for raising the importance of supporting this use case, @Jayasree!

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**Author:** ![eion](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/eion/32/22817_2.png) [@eion](https://devforum.zoom.us/u/eion)\
**Post date:** [February 9, 2021, 7:08am UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/18 "2021-02-09T07:08:29Z")

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Is the [https://api.zoom.us/v2/contacts?page\_size=100&query\_presence\_status=1](https://api.zoom.us/v2/contacts?page_size=100&query_presence_status=1) API only a recent thing? That seems to provide the presence information on demand.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [February 10, 2021, 2:39pm UTC](https://devforum.zoom.us/t/how-get-user-online-status/4348/19 "2021-02-10T14:39:09Z")

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Hi @eion,

Thanks for pointing this out. I do believe this query param is a recent enhancement, and should be a good way to query this.

Thanks!  
Will
