# How to Retrieve Error Logs from the UI Toolkit **URL:** \ **Category:** UI ToolKit\ **Created:** [December 17, 2024, 9:00am UTC](https://devforum.zoom.us/t/how-to-retrieve-error-logs-from-the-ui-toolkit/122585 "2024-12-17T09:00:26Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![thanapon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/thanapon/32/51245_2.png) [@thanapon](https://devforum.zoom.us/u/thanapon)\ **Post date:** [December 17, 2024, 9:00am UTC](https://devforum.zoom.us/t/how-to-retrieve-error-logs-from-the-ui-toolkit/122585/1 "2024-12-17T09:00:26Z")
Excuse me, Sometimes users can’t join a Zoom session with the UI Toolkit. When they fail to join, an error message appears in the UI Toolkit (as shown in the attached picture). Is there an event listener to capture this error? ![Screenshot 2567-12-17 at 15.54.06](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/b/6bf01905eea5375a259b352e39befebcc3bf95b3.png) ---
**Author:** ![ekaansh.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekaansh.zoom/32/55004_2.png) [@ekaansh.zoom](https://devforum.zoom.us/u/ekaansh.zoom)\ **Post date:** [December 19, 2024, 3:09pm UTC](https://devforum.zoom.us/t/how-to-retrieve-error-logs-from-the-ui-toolkit/122585/2 "2024-12-19T15:09:01Z")
Looks like the JWT is invalid, that’s why you’re seeing the error. We don’t have a way to programmatically access the error event. I’ll share this with the team to consider adding an event listener for this in a future release. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 10, 2025, 7:30pm UTC](https://devforum.zoom.us/t/how-to-retrieve-error-logs-from-the-ui-toolkit/122585/3 "2025-02-10T19:30:41Z")
Hey @thanapon , We fixed this issue in the latest version. [Version 2.1.0-1 - Zoom Developers](https://developers.zoom.us/changelog/ui-toolkit/web/2.1.0-1) Best, Tommy