# I cannot get the payload from the Web hooks

**URL:** <https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590>\
**Category:** API and Webhooks\
**Created:** [August 19, 2020, 10:54am UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590 "2020-08-19T10:54:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![accounts](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/accounts/32/18071_2.png) [@accounts](https://devforum.zoom.us/u/accounts)\
**Post date:** [August 19, 2020, 10:54am UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590/1 "2020-08-19T10:54:42Z")

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**Description**  
I had regestered to a “recording.completed” addHook the function works just fine and i can get the event only

**Error**  
what ever i use i cannot get the payload  
{“event”:“recording.completed”,“payload”:{“ValueKind”:1}}  
{“event”:“recording.completed”,“payload”:{“account\_id”:null,“object”:null}}  
I just need a lead to continue in this issue

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Webhook

**Which Endpoint/s?**  
recording.completed.

\*\*How To Repr

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 19, 2020, 10:54am UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590/2 "2020-08-19T10:54:46Z")

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Hey @accounts

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Web hook recording events](https://devforum.zoom.us/t/-/6554):
>
> Hi, I am trying to get event type “Recording Started” and “Recording Stopped” events from web hooks. I created an marketplace web hook only app for a Basic free account. After adding url and selecting event types, using request bin I am successfully gets notifications for meeting start/end events but not recording events. Steps: Create a new meeting from basic account holder. 2.Join same meeting from another user with same meeting id 3.Initiate recording from basic account holde…

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![accounts](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/accounts/32/18071_2.png) [@accounts](https://devforum.zoom.us/u/accounts)\
**Post date:** [August 19, 2020, 12:07pm UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590/3 "2020-08-19T12:07:07Z")

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> [@Web hook recording events](https://devforum.zoom.us/t/web-hook-recording-events/6554/1):
>
> e “Recording Started” and “Recording Stopped” events from web hooks. I created an marketplace web hook only app for a Basic free account. After adding url and

I had done all those steps and the weeb hook already fires but i cannot get the result from it i need the video id and the download links for the meeting and those i cannot get

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 21, 2020, 5:41pm UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590/4 "2020-08-21T17:41:42Z")

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Hey @accounts,

What is the meetingUUID for the meeting that had this issue?

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 21, 2020, 3:41am UTC](https://devforum.zoom.us/t/i-cannot-get-the-payload-from-the-web-hooks/27590/5 "2020-09-21T03:41:51Z")

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Closed on September 21, 2020, 3:41am UTC

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