# I don't get release emails **URL:** \ **Category:** Web\ **Created:** [February 3, 2021, 9:23pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485 "2021-02-03T21:23:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![sales1](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sales1](https://devforum.zoom.us/u/sales1)\ **Post date:** [February 3, 2021, 9:23pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/1 "2021-02-03T21:23:11Z")
Can a mod PM me to make sure my Email is on the right list? I’ve signed up multiple times but I don’t seem to be getting the email, I get other notifications just not new versions of WebSDK. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [February 4, 2021, 7:40pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/2 "2021-02-04T19:40:04Z")
Hey @sales1, Thank you for reaching out to the Zoom Developer Forum. Just to clarify, do you mean that you’ve subscribed to updates on our [changelog](https://marketplace.zoom.us/docs/changelog) and you aren’t receiving updates for the Web SDK specifically? Thanks, Max ---
**Author:** ![sales1](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sales1](https://devforum.zoom.us/u/sales1)\ **Post date:** [February 5, 2021, 5:26pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/3 "2021-02-05T17:26:58Z")
That’s correct. I didn’t get an email regarding the latest 1.9 release for example. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [February 5, 2021, 11:59pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/4 "2021-02-05T23:59:45Z")
Hey @sales1, I would first check your spam/junk folders to make sure it wasn’t accidentally sent there. If that doesn’t help, are you using the same email to subscribe that you use for the forum? I can check to see if there are any issues on our end. Thanks, Max ---
**Author:** ![sales1](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sales1](https://devforum.zoom.us/u/sales1)\ **Post date:** [February 8, 2021, 3:58pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/5 "2021-02-08T15:58:21Z")
It wasn’t. I do use the same email. I’ve registered for the list multiple times and it always just says success. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [February 9, 2021, 11:06pm UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/6 "2021-02-09T23:06:42Z")
Hey @sales1, Thank you for the update. I’m working to track down who can address this for us. In the meantime, I want to make sure we learn as much about the issue as we can in the event we have identified a bug. Here is a breakdown of what I tested on my end: 1. Navigate to the [changelog](https://marketplace.zoom.us/docs/changelog) 2. Click Subscribe to Updates ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/a/4a291058c5db132a4b40decdbc715aaab53edd1f.png) 1. Enter your email from the forum to see that it has already been added ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/9/79087e74058e0f4c2532226ad5e6aea27faabfbe.png) I assume that’s the same process you’re following except at the end it says “success” instead of “Email address already used”. Is that correct? Do you see a different message if you use a different browser or clear your browser cache? Also, have you checked with a mail administrator to make sure that the messages aren’t being accidentally blocked at the server level for some reason? Thanks, Max ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 12, 2021, 9:07am UTC](https://devforum.zoom.us/t/i-dont-get-release-emails/42485/7 "2021-03-12T09:07:31Z")
Closed on March 12, 2021, 9:07am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.