# I have a problem with cloud recording

**URL:** <https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339>\
**Category:** Video SDK\
**Created:** [December 18, 2023, 12:16pm UTC](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339 "2023-12-18T12:16:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mohamadshama](https://avatars.discourse-cdn.com/v4/letter/m/48db29/32.png) [@mohamadshama](https://devforum.zoom.us/u/mohamadshama)\
**Post date:** [December 18, 2023, 12:16pm UTC](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339/1 "2023-12-18T12:16:52Z")

</div>

I used

```auto
ZoomMtg.record({
              record: true,
              error: (error: any) => console.error("Zoom Record Error: ", error),
              success: (data: any) => console.log("Success record", {data})
            })

```

to start the meeting recording after the successful joining process.  
But when I go to cloud recording I don’t find anything recorded,

My code:

```auto

    
    ZoomMtg.init({
      leaveUrl: zoomInfo.leaveUrl, // https://example.com/thanks-for-joining
      success: (success: any) => {
        ZoomMtg.join({
          sdkKey: zoomInfo.sdkKey,
          signature: zoomInfo.signature, // role in SDK signature needs to be 1
          meetingNumber: zoomInfo.meetingNumber,
          passWord: zoomInfo.passWord,
          userName: zoomInfo.userName,
          tk: '',
          success: (success: any) => {
            ZoomMtg.record({
              record: true,
              error: (error: any) => console.error("Zoom Record Error: ", error),
              success: (data: any) => console.log("Success record", {data})
            })
            console.log(success)
          },
          error: (error: any) => {
            console.log(error)
          }
        })
      },
      error: (error: any) => {
        console.log(error)
      }
    })

```

---

<div class="post-metadata">

**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [December 18, 2023, 3:12pm UTC](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339/2 "2023-12-18T15:12:58Z")

</div>

Hi @mohamadshama ,

Thank you for your post! First, to make sure I’m helping you correctly, what platform are you working on (web, windows, MacOS, etc.)?

Thanks,  
Rehema

---

<div class="post-metadata">

**Author:** ![mohamadshama](https://avatars.discourse-cdn.com/v4/letter/m/48db29/32.png) [@mohamadshama](https://devforum.zoom.us/u/mohamadshama)\
**Post date:** [December 20, 2023, 8:07am UTC](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339/3 "2023-12-20T08:07:14Z")

</div>

I am working on web platform.