I just integrated the Zoom SDK into my React and React native applications it worked previously but now I just initiated a call and it is not working. I don’t understand what is happening, I’m sharing the id for your reference. sV1lJrMZSv+cc6yW5vneTw==

Does anyone in Zoom know the solution to this issue?

Hey @dev.jestinxavier Thanks for your feedback. Can you describe the issue in more detail? For example, what platform is it on, what type of Video SDK is being used, and what is the version? Thanks Vic

“ @zoom /react-native-videosdk”: “^1.6.2”, “react-native”: “0.69.12”,

@vic.yang do you have any idea to solve this issue.

Hey @dev.jestinxavier I apologize for primarily focusing on the Video SDK web platform, but I will tag my colleague for future advice. @chunsiong.zoom @elaine.ku Could you assist on this issue? Thanks Vic

export function VideoCallScreen() { const [signatureData, setSignatureData] = useState(null); const [myselfUserId, setMyselfUserId] = useState(null); const [remoteUsers, setRemoteUsers] = useState(); const [isFullScreen, setIsFullScreen] = useState(false); const [route, setRoute] = useRecoilSta…

this is the session id doPXbfXaS+6CoTKZOsWMQA== for your reference the app is working till 3 months befor. but now it is not working.is there any one in the zoom support knows the solution to fix this issue.

Hi @dev.jestinxavier , Would you please provide the SDK log file to me using the direct message? You can add the log files to a Google Drive folder and provide the link to me. Thank you. Elaine

hi @elaine.ku what should i do for getting the log file and how i sent log through direct message.

@elaine.ku what changes do I need to make in my React native code to get the log? I’m just targeting only for Android.

Im facing an issue with zoom video connection.It was connected previously but now it is not working.The video and audio is not showing init

Video SDK

elaine.ku (Elaine) June 21, 2024, 5:36pm 19

Please change the version number in package.json to be at lease 1.7.5. Thank you

Elaine

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Im facing an issue with zoom video connection.It was connected previously but now it is not working.The video and audio is not showing init

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