# Inconsistent and missing results on /users/{userId}/recordings

**URL:** <https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718>\
**Category:** API and Webhooks\
**Created:** [May 14, 2020, 7:05pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718 "2020-05-14T19:05:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jjsantos3](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@jjsantos3](https://devforum.zoom.us/u/jjsantos3)\
**Post date:** [May 14, 2020, 7:05pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718/1 "2020-05-14T19:05:37Z")

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**Description**  
I’m having difficulty getting consistent results while calling the /users/{userId}/recordings endpoint.

We have an application that calls the Zoom API to get a user’s cloud recordings in the past 3 months.  
Recently, we started getting 0 results back from the API. Manually calling the API will get us some recordings but the results vary depending on the to/from dates specified and some of the recording do not show up, even if their start date falls in between the dates specified.

**Error**  
Missing results, 200 OK result code

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
GET: [https://api.zoom.us/v2/users/{userId}/recordings](https://api.zoom.us/v2/users/%7BuserId%7D/recordings)

**How To Reproduce**

All requests use the same userId

1. Range March 1 to May 12, 2020:  
Calling GET /users/{userId}/recordings?page\_size=300&from=2020-03-01&to=2020-05-12  
Returns 0 results. (Missing April meetings)

2. Range March 1 to May 1, 2020  
Calling GET /users/{userId}/recordings?page\_size=300&from=2020-03-01&to=2020-05-01  
Returns 6 meetings with recordings, all taking place in April.

3. Range March 1 to May 14  
Calling GET /users/{userId}/recordings?page\_size=300&from=2020-03-01&to=2020-05-14  
Returns 1 meeting, taking place on May 13. (Missing April meetings)

Please advice,

Thank you.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 19, 2020, 7:25pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718/2 "2020-05-19T19:25:22Z")

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Hey @jjsantos3,

Let me know if my post here helps:

> [@Defining from with requests to API using JWT not behaving as expected](https://devforum.zoom.us/t/defining-from-with-requests-to-api-using-jwt-not-behaving-as-expected/8770/9):
>
> Hey @lane, It appears that endpoint only returns data in one month increments. In order to return all the data from the past 6 months you will need to make the requests in the following ways: [https://api.zoom.us/v2/users/{userId}/recordings?to=2020-03-19&from=2020-02-19](https://api.zoom.us/v2/users/%7BuserId%7D/recordings?to=2020-03-19&from=2020-02-19)[https://api.zoom.us/v2/users/{userId}/recordings?to=2020-02-19&from=2020-01-19](https://api.zoom.us/v2/users/%7BuserId%7D/recordings?to=2020-02-19&from=2020-01-19)[https://api.zoom.us/v2/users/{userId}/recordings?to=2020-01-19&from=2019-12-19](https://api.zoom.us/v2/users/%7BuserId%7D/recordings?to=2020-01-19&from=2019-12-19) And so on… Let me know if that works! Thanks, Tommy

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![jjsantos3](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@jjsantos3](https://devforum.zoom.us/u/jjsantos3)\
**Post date:** [May 19, 2020, 7:49pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718/3 "2020-05-19T19:49:54Z")

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That answered my question.

Thank you,

J

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 22, 2020, 5:06pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718/4 "2020-05-22T17:06:58Z")

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You are welcome! 🙂

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:29pm UTC](https://devforum.zoom.us/t/inconsistent-and-missing-results-on-users-userid-recordings/17718/5 "2020-08-21T21:29:42Z")

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Closed on August 21, 2020, 9:29pm UTC