# Incorrect Meeting Data?

**URL:** <https://devforum.zoom.us/t/incorrect-meeting-data/9894>\
**Category:** API and Webhooks\
**Created:** [March 27, 2020, 4:45pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894 "2020-03-27T16:45:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![rcrum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rcrum/32/4319_2.png) [@rcrum](https://devforum.zoom.us/u/rcrum)\
**Post date:** [March 27, 2020, 4:45pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894/1 "2020-03-27T16:45:32Z")

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**Description**  
We have reports that a user had an 11 person meeting for 35 minutes yesterday at 9am EST. All data we can pull from API says only the host joined for 11 minutes. In the dashboard, it shows the host did have a meeting at that time and dashboard also shows only the host joined.

I have no reason to doubt the user and I verified the PMI they used was correct.  
Any ideas

**Error**  
The full error message or issue you are running into.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
[https://api.zoom.us/v2/metrics/meetings](https://api.zoom.us/v2/metrics/meetings)

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [March 27, 2020, 8:00pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894/2 "2020-03-27T20:00:22Z")

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Hi @rcrum,

Please accept our apologies for the inconvenience caused.

Can you please provide us with the UUID of the meeting so that we could take a closer look at it? If you do not wish to share the details here, please email us the details at [developersupport@zoom.us](mailto:developersupport@zoom.us) and reference this post.

Thanks,

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<div class="post-metadata">

**Author:** ![rcrum](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rcrum/32/4319_2.png) [@rcrum](https://devforum.zoom.us/u/rcrum)\
**Post date:** [March 27, 2020, 8:03pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894/3 "2020-03-27T20:03:41Z")

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qWsnKnb1T7KyJmEkocU8Hg==

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 27, 2020, 10:24pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894/4 "2020-03-27T22:24:48Z")

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Thanks @rcrum,

We are looking into this and will get back to you. (ZOOM-145201)

-Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:39pm UTC](https://devforum.zoom.us/t/incorrect-meeting-data/9894/5 "2020-08-21T19:39:18Z")

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Closed on August 21, 2020, 7:39pm UTC


