# Init sdk error errorcode =3 **URL:** \ **Category:** Android\ **Created:** [April 23, 2019, 7:41am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009 "2019-04-23T07:41:25Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![sun.fa](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@sun.fa](https://devforum.zoom.us/u/sun.fa)\ **Post date:** [April 23, 2019, 7:41am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/1 "2019-04-23T07:41:25Z")
I used the key I applied for to run in the demo provided by the government, and it prompted errorcode=3 internalErrorCode= 1000006000. I checked the errorcode=3, indicating that the network was not available, but I tested that my network including permissions were normal. Please support me ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [April 23, 2019, 5:55pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/2 "2019-04-23T17:55:56Z")
Hi sun, Thanks for using Zoom SDK. Based on the error code, it says the SDK cannot resolve the host thus and the request hasn’t received any response from the server. 1. Please double check whether your web-domain is set to be “[zoom.us](http://zoom.us)”. Or you might need to consult the person who provides this demo to you if they have any special configurations on the web-domain. 2. Are you using any kind of proxy? Hope this helps. Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 17, 2020, 6:29pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/3 "2020-03-17T18:29:24Z")
got this’ onZoomSDKInitializeResult, errorCode=3, internalErrorCode=124’ when auth with jwtToken ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 17, 2020, 11:20pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/4 "2020-03-17T23:20:49Z")
Hi [jack.zhao](https://devforum.zoom.us/u/jack.zhao), Thanks for the reply. The error code 124 means there is an error while verifying the token. Could you have a try with the following: 1. Use the SDK key & secret directly for initialization to ensure the key/secret works correctly 2. Once the SDK key&secret is working, then you may refer to the instruction in [https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization) to generate your JWT token for initialization. Please note that there are certain constraints in the JWT payload, so please make sure you set the values to match the minimum value while composing the token. Hope this helps. Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 18, 2020, 2:14am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/5 "2020-03-18T02:14:54Z")
1. Yes, the SDK key & secret works. 2. But the jwtToken return ‘onZoomSDKInitializeResult, errorCode=1, internalErrorCode=0’ This is the payload, does it ok? { “appKey”: “my own sdk key”, “iat”: 1584497002, “exp”: 1584583200, “tokenExp”: 5000 } version 4.6.15086.0209 ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 19, 2020, 5:09am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/6 "2020-03-19T05:09:57Z")
Hi jack.zhao, Thanks for the reply. Your JWT token looks good, and it should work. Not sure why it is not working. Could you provide an SDK log for us to further investigate this? You may find the instruction to enable and to retrieve the SDK log here: [https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/sdk-initialization) Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 19, 2020, 7:06am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/7 "2020-03-19T07:06:39Z")
Thanks for your reply. How can I share the log file? ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 19, 2020, 7:19am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/8 "2020-03-19T07:19:07Z")
Hi, You may put the log file in a shared drive(such as Google Drive) and share the link with me. Once I received the file, I will forward it to the engineering team for further investigation. Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 19, 2020, 7:31am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/9 "2020-03-19T07:31:11Z")
Hi, Please check the attachment. Regards. Jack (Attachment zSdkApp\_0.log is missing) ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 19, 2020, 7:40am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/10 "2020-03-19T07:40:47Z")
Add the attachment [![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/8/8f9dd8320d0a52e7313614a32d17eefbd9b88b9d.png) zSdkApp\_0.log](https://drive.google.com/a/ihealthlabs.com/file/d/1Cjp9irEMzu7sph2s1pGjtTDGsCHH1ARX/view?usp=drive_web) ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 20, 2020, 8:11am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/11 "2020-03-20T08:11:15Z")
Hi jack.zhao, Thanks for the reply. Once I am able to access the log file and I will work with the engineering team on the issue you are facing. Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 20, 2020, 8:51am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/12 "2020-03-20T08:51:50Z")
> ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6968234a81fc079327444b36224d5a5e2e9d5b10.jpeg "Carson\_Chen") > [Carson\_Chen](https://devforum.zoom.us/u/carson_chen) > > ``` > March 20 > > ``` > > Hi jack.zhao, > Thanks for the reply. Once I am able to access the log file and I will work with the engineering team on the issue you are facing. > Thanks! > * * * > > [Visit Topic](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/11) or reply to this email to respond. > * * * > > #### In Reply To > > ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/ebfdeba4ddce274c8b46a02c0deabce30ce730dc.png "jack.zhao") > [jack.zhao](https://devforum.zoom.us/u/jack.zhao) > > ``` > March 19 > > ``` > > Add the attachment [[image] zSdkApp\_0.log](https://drive.google.com/a/ihealthlabs.com/file/d/1Cjp9irEMzu7sph2s1pGjtTDGsCHH1ARX/view?usp=drive_web) > * * * > > [Visit Topic](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/11) or reply to this email to respond. > To unsubscribe from these emails, [click here](https://devforum.zoom.us/email/unsubscribe/31dcb5c420389366e4c72835794069641b411b8b17fbfa40aad861bb5ee31848). (Attachment zSdkApp\_0.log is missing) ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 20, 2020, 9:13am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/13 "2020-03-20T09:13:01Z")
Hope you can access this one 链接: [https://pan.baidu.com/s/1wfAvFQsR72-R3UhXpBLk8Q](https://pan.baidu.com/s/1wfAvFQsR72-R3UhXpBLk8Q) 提取码: 5gcq 复制这段内容后打开百度网盘手机App，操作更方便哦 ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 20, 2020, 7:35pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/14 "2020-03-20T19:35:44Z")
Hi Jack, Thanks for sharing this. Yes, I can access it now. Will get back to you shortly. Thanks! ---
**Author:** ![jack.zhao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jack.zhao/32/3456_2.png) [@jack.zhao](https://devforum.zoom.us/u/jack.zhao)\ **Post date:** [March 21, 2020, 1:18pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/15 "2020-03-21T13:18:48Z")
Sorry, I encounter one more issue!! I use the appKey and secret to initial the SDK. Sometimes, when I try to join a meeting, it pops up a window, asks to **verify phone number**. That is wired to customers. If it because I missed configuring something? Is there a way to avoid the pop-up? ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/dbad4cd9cbeacbe0f4b5c6a81d210f0d10a348fa.png) ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [March 24, 2020, 1:16am UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/16 "2020-03-24T01:16:41Z")
Hi [jack.zhao](https://devforum.zoom.us/u/jack.zhao), Thanks for the reply and the screenshot. In order to comply with China’s local network security regulations, SMS verification is required for users in China, so I am afraid it cannot be avoided. You may refer to the privacy policy statement here: [https://zoom.us/zh-cn/privacy.html](https://zoom.us/zh-cn/privacy.html) Thanks! ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:24pm UTC](https://devforum.zoom.us/t/init-sdk-error-errorcode-3/4009/17 "2020-08-21T19:24:05Z")