# Initialize An Outbound Call with custom parameter

**URL:** <https://devforum.zoom.us/t/initialize-an-outbound-call-with-custom-parameter/117390>\
**Category:** API and Webhooks\
**Created:** [September 12, 2024, 10:41pm UTC](https://devforum.zoom.us/t/initialize-an-outbound-call-with-custom-parameter/117390 "2024-09-12T22:41:41Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![kencds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kencds/32/51190_2.png) [@kencds](https://devforum.zoom.us/u/kencds)\
**Post date:** [September 12, 2024, 10:41pm UTC](https://devforum.zoom.us/t/initialize-an-outbound-call-with-custom-parameter/117390/1 "2024-09-12T22:41:41Z")

</div>

Hi Team!

I’m looking for a way to do the below, we currently using Zoom Phone for our company. Any input is very appreciated!

**Goal** : initiate an outbound call on our CRM, but also be able to pass in a unique CRM ID

**Reason** : when retrieving the call logs, I can use the unique CRM ID to place the recording back to its right place / profile.

In case you’d ask why we don’t use phone number for ID, we have profiles that have matching phone\_number.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 16, 2025, 2:17pm UTC](https://devforum.zoom.us/t/initialize-an-outbound-call-with-custom-parameter/117390/2 "2025-09-16T14:17:54Z")

</div>

Closed on September 16, 2025, 2:17pm UTC

This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.