# Initialize failed，error code 5 internal error code124 **URL:** \ **Category:** Android\ **Created:** [January 10, 2022, 3:04am UTC](https://devforum.zoom.us/t/initialize-failed-error-code-5-internal-error-code124/62401 "2022-01-10T03:04:39Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![hezd](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hezd/32/33802_2.png) [@hezd](https://devforum.zoom.us/u/hezd)\ **Post date:** [January 10, 2022, 3:04am UTC](https://devforum.zoom.us/t/initialize-failed-error-code-5-internal-error-code124/62401/1 "2022-01-10T03:04:39Z")
I upgrade the sdk from 5.5 to 5.7.1,initialize failed error code 5 internal error code 124 before upgrade init sdk have no problem why it doesn’t work on version 5.7.1? ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 10, 2022, 8:51pm UTC](https://devforum.zoom.us/t/initialize-failed-error-code-5-internal-error-code124/62401/2 "2022-01-10T20:51:00Z")
Hi @hezd, thanks for the post. This error code indicates that the back end found issues with the token being used. Can you please provide the payload of the JWT you are using so that we can look into this further? Be sure to remove your developer credentials before posting it. 🙂 Thanks! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 10, 2022, 6:51am UTC](https://devforum.zoom.us/t/initialize-failed-error-code-5-internal-error-code124/62401/3 "2022-02-10T06:51:27Z")
Closed on February 10, 2022, 6:51am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.