# Installed servicenow app issue

**URL:** <https://devforum.zoom.us/t/installed-servicenow-app-issue/4637>\
**Category:** API and Webhooks\
**Created:** [June 15, 2019, 5:31am UTC](https://devforum.zoom.us/t/installed-servicenow-app-issue/4637 "2019-06-15T05:31:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![harishd.srv](https://avatars.discourse-cdn.com/v4/letter/h/aca169/32.png) [@harishd.srv](https://devforum.zoom.us/u/harishd.srv)\
**Post date:** [June 15, 2019, 5:31am UTC](https://devforum.zoom.us/t/installed-servicenow-app-issue/4637/1 "2019-06-15T05:31:25Z")

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Hi,  
I have installed the ServiceNow App.  
I have successfully authenticated the app and in the configuration of the app, I have got the below URL.

[https://274fkunwsd.execute-api.us-east-1.amazonaws.com/prod/servicenow/webhook](https://274fkunwsd.execute-api.us-east-1.amazonaws.com/prod/servicenow/webhook)

There is no further documentation on how to build this webhook in ServiceNow script action.

1). what is the method I should use? GET or POST.  
2). How to capture the webhook request.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [June 18, 2019, 1:42am UTC](https://devforum.zoom.us/t/installed-servicenow-app-issue/4637/2 "2019-06-18T01:42:10Z")

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@harishd.srv, Let me consult with the team on your issue and get back to you with an update.

Thanks

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [June 20, 2019, 1:28am UTC](https://devforum.zoom.us/t/installed-servicenow-app-issue/4637/4 "2019-06-20T01:28:16Z")

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hi @harishd.srv,

Can you please provide more details on your use case ?

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:29pm UTC](https://devforum.zoom.us/t/installed-servicenow-app-issue/4637/5 "2020-08-21T18:29:44Z")

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Closed on August 21, 2020, 6:29pm UTC