# Intermitent - Connection reset **URL:** \ **Category:** API and Webhooks\ **Created:** [July 13, 2020, 7:51pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019 "2020-07-13T19:51:42Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![licenciamiento](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/licenciamiento/32/11846_2.png) [@licenciamiento](https://devforum.zoom.us/u/licenciamiento)\ **Post date:** [July 13, 2020, 7:51pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/1 "2020-07-13T19:51:42Z")
**Description** Hello, We’re having intermittent issues consuming the Zoom API Rest interface. We developed an in-house Java web app for handling our meetings, it works fine for days and then starts failing. For example, it worked fine until Wednesday 8 of July, and then failed on Thursday 9, and again started working on Friday 10. We also had similar issues in the past, son we’re not confident on the integration that we’ve developed. I also opened the case #6666498. **Error** When the system failed, it logged: I/O error on GET request for “[https://api.zoom.us/v2/users/user@domain/meetings](https://api.zoom.us/v2/users/user@domain/meetings)”: Connection reset; nested exception is java.net.SocketException: Connection reset org.springframework.web.client.ResourceAccessException: I/O error on GET request for “[https://api.zoom.us/v2/users/user@domain/meetings](https://api.zoom.us/v2/users/user@domain/meetings)”: Connection reset; nested exception is java.net.SocketException: Connection reset **Which App Type (OAuth / Chatbot / JWT / Webhook)?** We use JWT **Which Endpoint/s?** We use mainly these endpints: /users/{userId}/meetings /users/{userId}/meetings **Additional context** We would greatly appreciate any help you could provide us in order to fix this issue. Our system run on Apache Tomcat/8.5.42 using Java 1.7.0\_51-b13. Regards, Andres Rudqvist ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 16, 2020, 4:04am UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/2 "2020-07-16T04:04:32Z")
Hey @licenciamiento, What is the error message you are getting from Zoom when the request does not work? Thanks, Tommy ---
**Author:** ![licenciamiento](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/licenciamiento/32/11846_2.png) [@licenciamiento](https://devforum.zoom.us/u/licenciamiento)\ **Post date:** [July 22, 2020, 9:13pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/3 "2020-07-22T21:13:35Z")
Hi Tommy, Thanks for your answer, We got the message fom the stack trace in the server log of the service we’ve developed, such service uses the Zoom Rest API. Using the Zoom UI (client or web client) we haven’t had any isssue. I this moment the service is working fine, but I’m not sure we’ve fixed the issue as it damages and fixes without our intervention. Regards, Andres Sebastian Rudqvist ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 24, 2020, 9:12pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/4 "2020-07-24T21:12:10Z")
Hey @licenciamiento, Strange, it seems like an issue with your environment. Related thread: > [@An existing connection was forcibly closed by the remote host](https://devforum.zoom.us/t/an-existing-connection-was-forcibly-closed-by-the-remote-host/24441): > > I have a C# code that creates a meeting: HttpWebRequest request = (HttpWebRequest)WebRequest.Create(url); request.Method = method; request.ContentType = “application/json”; request.ContentLength = bytes.Length; Stream dataStream = request.GetRequestStream(); On Windows Server 2019 Standard this code works fine in a console application and in a web application (IIS Version 1809). On Windows 10 Pro this code works fine in the console application. In the web application (IIS Version 1809) I … Thanks, Tommy ---
**Author:** ![larryhems](https://avatars.discourse-cdn.com/v4/letter/l/7bcc69/32.png) [@larryhems](https://devforum.zoom.us/u/larryhems)\ **Post date:** [September 11, 2020, 2:21pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/5 "2020-09-11T14:21:37Z")
> [@licenciamiento](#): > > Connection reset; nested exception is java.net.SocketException: Connection reset Connection reset simply means that a TCP RST was received. This happens when your peer receives data that it can’t process, and there can be various reasons for that. The simplest is when you close the socket, and then write more data on the output stream. By closing the [socket](http://net-informations.com/java/net/socket.htm), you told your peer that you are done talking, and it can forget about your connection. When you send more data on that stream anyway, the peer rejects it with an RST to let you know it isn’t listening. possible causes for the error: - More commonly, it is caused by writing to a connection that the other end has already closed normally. In other words an application protocol error. - The TCP (Transmission Control Protocol) socket is closed because the socket received a close command from a remote machine. - In Windows, ‘software caused connection abort’, which is not the same as ‘connection reset’, is caused by network problems sending from your end. - It can also be caused by closing a socket when there is unread data in the socket receive buffer. - Sometimes this can also be due to heavy load causing Server to queue the message and before it can read the message is got timed out at the client end. So you can also check server health and log for excessive load causing this error. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 13, 2021, 6:38pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/6 "2021-05-13T18:38:55Z")
Thanks for the explanation Larry. 🙂 -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 13, 2021, 6:38pm UTC](https://devforum.zoom.us/t/intermitent-connection-reset/24019/7 "2021-05-13T18:38:58Z")
Closed on May 13, 2021, 6:38pm UTC