# Intermittent connection failed errors from Zoom closed captions integration API **URL:** \ **Category:** API and Webhooks\ **Created:** [March 29, 2021, 5:36am UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801 "2021-03-29T05:36:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![nagesh.chopra](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@nagesh.chopra](https://devforum.zoom.us/u/nagesh.chopra)\ **Post date:** [March 29, 2021, 5:36am UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801/1 "2021-03-29T05:36:16Z")
**Description** I have a windows desktop application for streaming live closed captions to a Zoom meeting. It works mostly fine but has some intermittent errors randomly with different users of the application. The errors logged by the application when trying to stream captions to Zoom are as given below. The errors mostly resolve automatically after some time. **Error** _System.Net.WebException: Unable to connect to the remote server —\> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond **18.205.93.220** :443_ and System.Net.Http.HttpRequestException: An error occurred while sending the request. —\> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. —\> System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. —\> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond **Which Endpoint/s?** Third-party closed captions integration API for Zoom meetings ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 29, 2021, 8:16pm UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801/2 "2021-03-29T20:16:29Z")
Hey @nagesh.chopra , We did have an issue with closed captions / live transcriptions last Thursday, Mar 25th. [Zoom Status - Live transcription services are unavailable](https://status.zoom.us/incidents/4dds65s8dl0w) Are you seeing a similar issue still? If so, please reach out to [support.zoom.us](http://support.zoom.us) for assistance. Thanks, Tommy ---
**Author:** ![nagesh.chopra](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@nagesh.chopra](https://devforum.zoom.us/u/nagesh.chopra)\ **Post date:** [March 30, 2021, 1:03am UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801/3 "2021-03-30T01:03:17Z")
Hi Tommy Thank you so much for the prompt response. Please suggest if there was perhaps an issue with the closed captions/live transcription again on Mar 29th also? Also, can you please provide some historical trail/dates of similar issues with closed captions/live transcription? Is there an online “current status” page for the Zoom closed captions API/integration for a real-time update when there are ongoing issues? ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 30, 2021, 9:44pm UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801/4 "2021-03-30T21:44:02Z")
Hi @nagesh.chopra, If you were seeing issues with this outside of the timeframe Tommy mentioned, please report this to our Technical Support team [here](https://support.zoom.us/hc/en-us/requests/new), as they’ll be best suited to further investigate for you. Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 30, 2021, 7:44am UTC](https://devforum.zoom.us/t/intermittent-connection-failed-errors-from-zoom-closed-captions-integration-api/46801/5 "2021-04-30T07:44:47Z")
Closed on April 30, 2021, 7:44am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.