# Invalid access token, does not contain scopes:\[\] when calling Deeplink API

**URL:** <https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634>\
**Category:** API and Webhooks\
**Created:** [June 10, 2024, 10:48am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634 "2024-06-10T10:48:43Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![pkowalik](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@pkowalik](https://devforum.zoom.us/u/pkowalik)\
**Post date:** [June 10, 2024, 10:48am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/1 "2024-06-10T10:48:43Z")

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**Invalid access token, does not contain scopes:[]** when calling Deeplink API with a user token.

I am developing user application that on backend exchanges auth\_code for access\_token and uses that access\_token to create a deeplink when user authorizes the app.

It worked for a while but today I started to receive the following error:

> `{"code":4711,"message":"Invalid access token, does not contain scopes:[]."}`

Looks like there is something wrong because the scope list is empty.  
The URL: [https://zoom.us/v2/zoomapp/deeplink](https://zoom.us/v2/zoomapp/deeplink)

The app is in the development stage.  
Those are scopes set for it on the portal:

- user:read:user
- zoomapp:inmeeting
- zoomapp:inwebinar

I’ve searched the forum but cannot find an answer to an empty scopes for Deeplink API.

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**Author:** ![pkowalik](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@pkowalik](https://devforum.zoom.us/u/pkowalik)\
**Post date:** [June 11, 2024, 10:50am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/2 "2024-06-11T10:50:06Z")

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@chunsiong.zoom , could you please maybe point me in the right direction? Can I somehow investigate that issue? I’ve noticed that there is another topic form yesterday that this Deeplink API suddenly stopped working.

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**Author:** ![synix521](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/synix521/32/60561_2.png) [@synix521](https://devforum.zoom.us/u/synix521)\
**Post date:** [June 12, 2024, 10:06am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/3 "2024-06-12T10:06:43Z")

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When I run github sample zoomapps-sample-js, same issue happened.

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**Author:** ![pkowalik](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@pkowalik](https://devforum.zoom.us/u/pkowalik)\
**Post date:** [June 12, 2024, 1:06pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/4 "2024-06-12T13:06:42Z")

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Thx for the input. I’ve found another issue reported on Monday ([Failed to get deeplink via https://zoom.us/v2/zoomapp/deeplink](https://devforum.zoom.us/t/failed-to-get-deeplink-via-https-zoom-us-v2-zoomapp-deeplink/111629)).

Looks like something happened on the Zoom backend that broke staff during weekend.

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**Author:** ![james11](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@james11](https://devforum.zoom.us/u/james11)\
**Post date:** [June 12, 2024, 1:31pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/5 "2024-06-12T13:31:55Z")

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Yeah, I’m pretty sure that some weird things happened on the Zoom backend. This code has been working well for a while, and suddenly it broke.  
I’m so disappointed, since our app has just been approved and published on Zoom marketplace.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 13, 2024, 3:01am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/7 "2024-06-13T03:01:20Z")

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Hi @pkowalik @synix521 @james11 , I will escalate this on your behalf. I will direct message you all for the following info:

- recording reproducing behavior (you can record to Zoom and share link)

- client id

- dev email associated with credentials making API request

- API response zm-tracking-id (found in the response headers)

Check notifications for the message.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 14, 2024, 8:28pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/8 "2024-06-14T20:28:22Z")

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Hi all,

Submitted for bug review (ZSEE-132377).

I will share updates as they become available.

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**Author:** ![usersinbuckets](https://avatars.discourse-cdn.com/v4/letter/u/d6d6ee/32.png) [@usersinbuckets](https://devforum.zoom.us/u/usersinbuckets)\
**Post date:** [June 29, 2024, 11:56am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/9 "2024-06-29T11:56:48Z")

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Hi Gianni, do you have a public link I could use to follow/view ZSEE-132377? I’m one more person being impacted so am following for updates. Thanks

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 9, 2024, 3:29pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/10 "2024-07-09T15:29:11Z")

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Hi @usersinbuckets @pkowalik @james11 @synix521 , this should have been fixed June 22nd, can you please confirm?

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**Author:** ![james11](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@james11](https://devforum.zoom.us/u/james11)\
**Post date:** [July 11, 2024, 5:32am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/11 "2024-07-11T05:32:34Z")

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Yeah this one is fixed before you give this notice.  
Thank you and the team!

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 11, 2024, 8:25pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/12 "2024-07-11T20:25:39Z")

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Thank YOU! Appreciate your communication to help us fix this.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 12, 2024, 8:26pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-when-calling-deeplink-api/111634/13 "2024-07-12T20:26:16Z")

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