# Invalid Access Token Error version 2

**URL:** <https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802>\
**Category:** API and Webhooks\
**Created:** [October 9, 2018, 10:01am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802 "2018-10-09T10:01:58Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Raj\_Kumar\_jain](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Raj\_Kumar\_jain](https://devforum.zoom.us/u/Raj_Kumar_jain)\
**Post date:** [October 9, 2018, 10:01am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/1 "2018-10-09T10:01:58Z")

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I am trying to use zoom API’s and facing an issue version 2 access.&nbsp;

i am getting the response as **{“code”:124,“message”:“Invalid access token.”}**

&nbsp;

**PHP programming**

**&nbsp;**

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**Author:** ![Sergey\_Temchenko](https://avatars.discourse-cdn.com/v4/letter/s/b19c9b/32.png) [@Sergey\_Temchenko](https://devforum.zoom.us/u/Sergey_Temchenko)\
**Post date:** [October 9, 2018, 1:02pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/2 "2018-10-09T13:02:10Z")

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Hi. I run into the same problem. Still don’t know how to fix this. My post placed right after your.

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 9, 2018, 6:13pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/3 "2018-10-09T18:13:34Z")

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Hi Raj,&nbsp;

We’ve reported this to our Engineers and we’re working on the fix right now.

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<div class="post-metadata">

**Author:** ![Raj\_Kumar\_jain](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Raj\_Kumar\_jain](https://devforum.zoom.us/u/Raj_Kumar_jain)\
**Post date:** [October 11, 2018, 5:58am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/4 "2018-10-11T05:58:39Z")

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how many days solve this problem?

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<div class="post-metadata">

**Author:** ![Raj\_Kumar\_jain](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Raj\_Kumar\_jain](https://devforum.zoom.us/u/Raj_Kumar_jain)\
**Post date:** [October 11, 2018, 6:00am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/5 "2018-10-11T06:00:37Z")

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JWT (JSON WEB TOKEN) is required for version 2 responce.

Because version 1 work fine. Version 1 get response without of jwt.

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<div class="post-metadata">

**Author:** ![Raj\_Kumar\_jain](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@Raj\_Kumar\_jain](https://devforum.zoom.us/u/Raj_Kumar_jain)\
**Post date:** [October 16, 2018, 7:34am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/6 "2018-10-16T07:34:47Z")

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Hi Michael,

&nbsp;&nbsp; Any solution version 2 access. Version 1 get response without of jwt. JWT (JSON WEB TOKEN) is required for version 2 responce.

&nbsp;

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 16, 2018, 1:23pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/7 "2018-10-16T13:23:51Z")

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Hi Raj,&nbsp;

What APIs for version 2 are you trying to call?

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 19, 2018, 4:56am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/8 "2018-10-19T04:56:30Z")

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Hi,

We are getting

{  
“code”: 124,  
“message”: “Invalid access token.”  
}

when trying to call the master account api’s using a JWT generated per your instructions here -&nbsp;[https://developer.zoom.us/blog/using-zoom-apis-version-2-with-postman/](https://developer.zoom.us/blog/using-zoom-apis-version-2-with-postman/)

&nbsp;

Calling the api’s keyed to the user work fine with the JWT generated.

&nbsp;

Can you please provide a timeframe for when this will be fixed.

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 19, 2018, 2:14pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/9 "2018-10-19T14:14:09Z")

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Hi Naomi,&nbsp;

Do you have your own master account already setup within Zoom? Which Master account endpoint are you calling?

Thanks

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 22, 2018, 7:54pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/10 "2018-10-22T19:54:23Z")

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Hi Raj

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 22, 2018, 7:56pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/11 "2018-10-22T19:56:33Z")

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We are using the owner account ID and trying to call the webinar list. Is this correct or is the master account ID found somewhere else? We are trying to call the webinar list view.

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 22, 2018, 8:14pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/12 "2018-10-22T20:14:47Z")

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Hi Naomi,&nbsp;

Do you have webinar enabled for your account?&nbsp;

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 22, 2018, 8:16pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/13 "2018-10-22T20:16:52Z")

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Hi Raj, yes

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 23, 2018, 10:12pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/14 "2018-10-23T22:12:11Z")

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Hi Naomi.&nbsp;

What is the email or account ID that you’re trying to use when accessing the webinar API?

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 23, 2018, 10:18pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/15 "2018-10-23T22:18:42Z")

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50032425

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 23, 2018, 10:35pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/16 "2018-10-23T22:35:27Z")

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Hi Naomi,

Can you paste the API request? i just tried with&nbsp;[https://api.zoom.us/v2/users/{user-id}/webinars](https://api.zoom.us/v2/users/%7Buser-id%7D/webinars) with the account ID and it worked on our end.&nbsp;

&nbsp;

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<div class="post-metadata">

**Author:** ![Naomi\_Wright](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@Naomi\_Wright](https://devforum.zoom.us/u/Naomi_Wright)\
**Post date:** [October 30, 2018, 4:24am UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/17 "2018-10-30T04:24:37Z")

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the issue is with the access token - can you provide email so I can send this direct to you rather than public post?

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 30, 2018, 1:45pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/18 "2018-10-30T13:45:52Z")

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Hi Naomi,&nbsp;

You can email us at [developersupport@zoom.us](mailto:developersupport@zoom.us).&nbsp;

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 5:56pm UTC](https://devforum.zoom.us/t/invalid-access-token-error-version-2/1802/19 "2020-08-21T17:56:30Z")

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Closed on August 21, 2020, 5:56pm UTC


