# Invalid access token for account API

**URL:** <https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827>\
**Category:** API and Webhooks\
**Created:** [October 15, 2018, 10:39am UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827 "2018-10-15T10:39:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Suisen\_Kicosuanto](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@Suisen\_Kicosuanto](https://devforum.zoom.us/u/Suisen_Kicosuanto)\
**Post date:** [October 15, 2018, 10:39am UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/1 "2018-10-15T10:39:05Z")

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Hi, i want to ask why if i test all API Accounts always return “Invalid access token.”… but if i use the same token to access user Api or anything, it worked.

I’m using pro account n as an owner when test the account API.

Is it a bug ?  
Or there is a missing parameter in documentation API ?

My code is like this :  
GET [https://api.zoom.us/v2/accounts?access\_token=xxx&page\_number=1&page\_size=30](https://api.zoom.us/v2/accounts?access_token=xxx&page_number=1&page_size=30)

Thanks

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [October 15, 2018, 10:07pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/2 "2018-10-15T22:07:20Z")

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Hi Suisen,&nbsp;

Only the master account will have access to the v2/accounts API. To get a master account you will need to contact the sales/support team.&nbsp;

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**Author:** ![agumucio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/agumucio/32/2408_2.png) [@agumucio](https://devforum.zoom.us/u/agumucio)\
**Post date:** [November 20, 2019, 1:46pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/3 "2019-11-20T13:46:58Z")

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> [@Suisen\_Kicosuanto](#):
>
> want to ask why if i test all API Accounts always return “Invalid access token.”… but if i use the same token to access user Api or anything, it worked.
> 
> I’m using pro account n as an owner when test the account API.
> 
> Is it a bug ?

Hi I am experiencing the same problem with my Moodle installation. I get the message that the token has expired.

What would be the next step?

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**Author:** ![agumucio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/agumucio/32/2408_2.png) [@agumucio](https://devforum.zoom.us/u/agumucio)\
**Post date:** [November 20, 2019, 4:24pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/4 "2019-11-20T16:24:09Z")

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> [@agumucio](#):
>
> Hi I am experiencing the same problem with my Moodle installation. I get the message that the token has expired.
> 
> What would be the next step?

Hi Michael, I am experiencing the same problem with my Moodle installation. I get the message that the token has expired.

What would be the next step?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [November 20, 2019, 10:45pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/5 "2019-11-20T22:45:21Z")

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Hey @agumucio,

Since [Moodle LTI](https://marketplace.zoom.us/apps/TvvF_eSrSJi1yfEJrHMjBA) is not developed by Zoom, I would suggest reaching out to them on their support page:

[https://zoomsupport.cosocloud.com/dashboard](https://zoomsupport.cosocloud.com/dashboard)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:58pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-account-api/1827/6 "2020-08-21T18:58:01Z")

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