# "Invalid access token" for particular Master Account API

**URL:** <https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923>\
**Category:** API and Webhooks\
**Created:** [May 13, 2022, 9:52am UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923 "2022-05-13T09:52:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![timlenzmeier](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timlenzmeier/32/37648_2.png) [@timlenzmeier](https://devforum.zoom.us/u/timlenzmeier)\
**Post date:** [May 13, 2022, 9:52am UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923/1 "2022-05-13T09:52:10Z")

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I am trying to use the Master Accounts API. But It always returns _invalid access token_. Normal requests to the master account work properly.

Examples:  
/meetings endpoint works  
/accounts/{accountId}/mettings doesnt work  
/accounts also doesnt work

I was thinking maybe that the master accounts API is not activated but the Zoom support said that if we have sub accounts (which we have), the API should be activated automatically. What am I doing wrong?

Edit: We are using an JWT App

kind regards  
Tim

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 13, 2022, 7:45pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923/2 "2022-05-13T19:45:00Z")

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Hi @timlenzmeier ,

Can you confirm that your account is a master account? Please double [check the documentation](https://marketplace.zoom.us/docs/api-reference/master-account-apis/#master-account-apis) to confirm you have this designated status.

Thanks!  
Gianni

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**Author:** ![timlenzmeier](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timlenzmeier/32/37648_2.png) [@timlenzmeier](https://devforum.zoom.us/u/timlenzmeier)\
**Post date:** [May 16, 2022, 9:55am UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923/3 "2022-05-16T09:55:55Z")

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Hello Gianni,  
The support couldn’t confirm that we have a Master Account. But we have Subaccounts, so I would think so.

kind regards  
Tim

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 16, 2022, 4:03pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923/4 "2022-05-16T16:03:23Z")

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Ahh I see. You can submit a [support ticket](https://devsupport.zoom.us/hc/en-us) @timlenzmeier with your account id and request/response bodies directed to me. Please include this forum post!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 16, 2022, 2:03am UTC](https://devforum.zoom.us/t/invalid-access-token-for-particular-master-account-api/68923/5 "2022-06-16T02:03:36Z")

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