# Invalid access token while using Postman with JWT Auth

**URL:** <https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742>\
**Category:** API and Webhooks\
**Created:** [April 7, 2020, 7:40am UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742 "2020-04-07T07:40:08Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![contactprescribe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/contactprescribe/32/5290_2.png) [@contactprescribe](https://devforum.zoom.us/u/contactprescribe)\
**Post date:** [April 7, 2020, 7:40am UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/1 "2020-04-07T07:40:08Z")

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**Description**  
Tried using tokens from [jwt.io](http://jwt.io) and the testing token generated from the credentials panel in zoom.

**Error**  
“code”: 124,  
“message”: “Invalid access token.”

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 10:29pm UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/2 "2020-04-07T22:29:46Z")

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Hey @contactprescribe,

Please see my post here for a possible solution:

> [@JWT App is not working on multiple Zoom accounts](https://devforum.zoom.us/t/jwt-app-is-not-working-on-multiple-zoom-accounts/11672/4):
>
> Hey @hanson, Can you try activating and reactivating your JWT App and try again? Thanks, Tommy

Thanks,  
Tommy

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**Author:** ![contactprescribe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/contactprescribe/32/5290_2.png) [@contactprescribe](https://devforum.zoom.us/u/contactprescribe)\
**Post date:** [April 8, 2020, 4:42am UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/3 "2020-04-08T04:42:19Z")

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Worked out fine, thanks.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 8, 2020, 7:55am UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/4 "2020-04-08T07:55:32Z")

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Happy to hear that fixed it! 🙂

Thanks,  
Tommy

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**Author:** ![contactprescribe](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/contactprescribe/32/5290_2.png) [@contactprescribe](https://devforum.zoom.us/u/contactprescribe)\
**Post date:** [April 8, 2020, 10:56am UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/5 "2020-04-08T10:56:37Z")

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Should we be expecting such breakdowns, just lost a $500 business due to this bug ☹

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 8, 2020, 7:46pm UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/6 "2020-04-08T19:46:05Z")

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Hey @contactprescribe,

Sorry to hear you lost business. We are working as hard as we can to prevent these issues in the future, and scale with the surges in usage on our platform.

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:22pm UTC](https://devforum.zoom.us/t/invalid-access-token-while-using-postman-with-jwt-auth/11742/7 "2020-08-21T20:22:35Z")

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