# Invalid client id(4,700) error when end-user use OAuth

**URL:** <https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266>\
**Category:** API and Webhooks\
**Created:** [August 23, 2021, 10:48am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266 "2021-08-23T10:48:23Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![t.f](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/t.f/32/18410_2.png) [@t.f](https://devforum.zoom.us/u/t.f)\
**Post date:** [August 23, 2021, 10:48am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/1 "2021-08-23T10:48:23Z")

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## Using this template helps us debug your issues more effectively 🙂

**Description**  
We have published the app and as far as we checked with our test account(Pro plan), OAuth is working fine.  
But when enduser with **Business Plan** try to do the same with **Owner** account, they got Invalid client id(4,700) error .  
Is there any configuration in Zoom admin console or APP setting that may cause this?

APP:

> **[App Marketplace](https://marketplace.zoom.us/apps/AYbfpuGaTcag809J6Udk9A)**

**Error**  
Invalid client id(4,700) error.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://zoom.us/oauth/authorize?response\_type=code&client\_id=JTWMYxeTU2hqjehCO\_nOA&redirect\_uri=https://app.taksel.it/admin/integrations/callback/zoom](https://zoom.us/oauth/authorize?response_type=code&client_id=JTWMYxeTU2hqjehCO_nOA&redirect_uri=https://app.taksel.it/admin/integrations/callback/zoom)

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/6/269014e373fe8e5d8481ea34ed79bb23b284c35a.png)

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 24, 2021, 1:23am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/2 "2021-08-24T01:23:53Z")

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Hi @t.f,

Thanks for reaching out! So when a user with admin-account access tries to install the app they get invalid client id error? When you view the app logs for recent API activity, what do you see for this end user?

Thank you,  
Gianni

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<div class="post-metadata">

**Author:** ![t.f](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/t.f/32/18410_2.png) [@t.f](https://devforum.zoom.us/u/t.f)\
**Post date:** [August 24, 2021, 1:32am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/3 "2021-08-24T01:32:21Z")

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@gianni.zoom Hi Gianni,

Is it this page?  
[https://marketplace.zoom.us/user/logs?type=api&appType=none](https://marketplace.zoom.us/user/logs?type=api&appType=none)

Then No endpoint of [Error - Zoom](https://zoom.us/oauth/authorize) is shown there.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 24, 2021, 1:53am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/4 "2021-08-24T01:53:05Z")

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Hi @t.f ,

I cannot see it as I am not a logged in account owner as you are 🙂 – can you please provide screenshots of what you see for the logs. Make sure to block or blur any sensitive information.

Thank you,  
Gianni

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<div class="post-metadata">

**Author:** ![t.f](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/t.f/32/18410_2.png) [@t.f](https://devforum.zoom.us/u/t.f)\
**Post date:** [August 24, 2021, 1:57am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/5 "2021-08-24T01:57:17Z")

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yes. kindly check the screen capture.  
[Removed screen capture to preserve sensitive information]

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 24, 2021, 2:08am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/6 "2021-08-24T02:08:47Z")

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Hi @t.f ,

Can you please share the screen capture again and a link to this thread to [developersupport@zoom.us](mailto:developersupport@zoom.us) with me addressed? Please also share the email address of the business plan user who is encountering the invalid client id error.

Thanks!

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<div class="post-metadata">

**Author:** ![t.f](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/t.f/32/18410_2.png) [@t.f](https://devforum.zoom.us/u/t.f)\
**Post date:** [August 24, 2021, 2:35am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/7 "2021-08-24T02:35:57Z")

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Thank you. I just sent email

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 24, 2021, 9:27am UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/8 "2021-08-24T09:27:00Z")

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Great @t.f - will assist there!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 23, 2021, 7:27pm UTC](https://devforum.zoom.us/t/invalid-client-id-4-700-error-when-end-user-use-oauth/56266/9 "2021-09-23T19:27:40Z")

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Closed on September 23, 2021, 7:27pm UTC

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