# Invalid 'New message' banner in chat

**URL:** <https://devforum.zoom.us/t/invalid-new-message-banner-in-chat/107679>\
**Category:** Web\
**Created:** [April 11, 2024, 9:55am UTC](https://devforum.zoom.us/t/invalid-new-message-banner-in-chat/107679 "2024-04-11T09:55:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![specialepm-hirecoret](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@specialepm-hirecoret](https://devforum.zoom.us/u/specialepm-hirecoret)\
**Post date:** [April 11, 2024, 9:55am UTC](https://devforum.zoom.us/t/invalid-new-message-banner-in-chat/107679/1 "2024-04-11T09:55:20Z")

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**Description**  
There is a banner indicating about new messages, when there are NO new messages. The number on the banner is random for different users.

**Which Web Meeting SDK version?**  
3.5.2 (the latest for now)

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. scroll up so that the last message is not visible on the screen
2. start typing smth (or let other participant write you a message)
3. see banner with invalid number of new messages

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/d/2d56ac073da0031a44e548c6dad1d7fc127e9325.jpeg)  
(on the screenshot the scroll is at the bottom (‘ttt’ message is the last one)

**Device (please complete the following information):**  
Replicable on all devices. Example:

- Device: Macbook Pro
- OS: macOS Sonoma 14.4.1
- Browser: Chrome
- Browser Version 123.0.6312.106

**Additional context**  
We are using component view for Zoom web SDK integration

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 11, 2024, 7:56pm UTC](https://devforum.zoom.us/t/invalid-new-message-banner-in-chat/107679/2 "2024-05-11T19:56:14Z")

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Closed on May 11, 2024, 7:56pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
