# INVALID\_OPERATION Computer audio has been loading, please wait **URL:** \ **Category:** Contact Center\ **Tags:** api\ **Created:** [August 28, 2024, 3:03am UTC](https://devforum.zoom.us/t/invalid-operation-computer-audio-has-been-loading-please-wait/116499 "2024-08-28T03:03:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![hotline-admin](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hotline-admin](https://devforum.zoom.us/u/hotline-admin)\ **Post date:** [August 28, 2024, 3:03am UTC](https://devforum.zoom.us/t/invalid-operation-computer-audio-has-been-loading-please-wait/116499/1 "2024-08-28T03:03:50Z")
We have not accessed the microphone/audio chat ever since 2 weeks ago. We opened a Critical ticket because this is connected to our hotline functionality. The support ticket handler forwarded us to this forum because we didn’t have any premium support. This is not the first time that this has happened. This issue was fixed and it happened again out of nowhere. No changes in settings and anywhere else. We are using Zoom inside NextJS App. We reported this and it got fixed without us updating our code before. Any help is appreciated. ---
**Author:** ![hotline-admin](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hotline-admin](https://devforum.zoom.us/u/hotline-admin)\ **Post date:** [August 28, 2024, 3:07am UTC](https://devforum.zoom.us/t/invalid-operation-computer-audio-has-been-loading-please-wait/116499/2 "2024-08-28T03:07:11Z")
This happens when we hit join audio. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [August 29, 2024, 1:52pm UTC](https://devforum.zoom.us/t/invalid-operation-computer-audio-has-been-loading-please-wait/116499/3 "2024-08-29T13:52:10Z")
Hi @hotline-admin Thanks for reaching out to us Could you please share the ticket ID that you created so I can take a closer look to this?