# Invalid operation on video module is not enabled

**URL:** <https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609>\
**Category:** Web\
**Created:** [January 14, 2021, 9:20pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609 "2021-01-14T21:20:33Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![aatir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aatir/32/20832_2.png) [@aatir](https://devforum.zoom.us/u/aatir)\
**Post date:** [January 14, 2021, 9:20pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/1 "2021-01-14T21:20:33Z")

</div>

**Description**  
When I start the video session it is sending an error?

**Error**  
{type: “INVALID\_OPERATION”, reason: “Module:video is not enabled”}

**Which version?**  
Latest version  
**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/7/97721f45398bdf366fbbccddf225db8ec4a1e9c7.png)

**Device (please complete the following information):**

- Device: Lenovo
- OS: Ubunto
- Version: 20.04
- Browser: Chrome

**Additional context**  
Add any other context about the problem here.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 15, 2021, 8:49pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/2 "2021-01-15T20:49:08Z")

</div>

Hey @aatir ,

Thanks for sharing this issue. We are taking a look and will get back to you as soon as we can. (CS-2846)

-Tommy

---

<div class="post-metadata">

**Author:** ![Kleyson](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kleyson/32/21636_2.png) [@Kleyson](https://devforum.zoom.us/u/Kleyson)\
**Post date:** [January 17, 2021, 8:10pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/3 "2021-01-17T20:10:15Z")

</div>

Hi @aatir ,

You must be accessing with “0.0.0.0:9999”, but some browsers block access to the camera, try to access as “localhost: 9999” and it will work normally … I had the same problem and solved it this way.

---

<div class="post-metadata">

**Author:** ![aatir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aatir/32/20832_2.png) [@aatir](https://devforum.zoom.us/u/aatir)\
**Post date:** [January 18, 2021, 2:38pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/4 "2021-01-18T14:38:52Z")

</div>

Hi Kleyson

Thank You so much,  
It worked 🙂

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 19, 2021, 6:48pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/5 "2021-01-19T18:48:17Z")

</div>

Thanks for sharing the solution @Kleyson ! 🙂

Happy to hear you got it working @aatir !

-Tommy

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 20, 2021, 6:33pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609/6 "2021-01-20T18:33:43Z")

</div>

Hey @Kleyson, @aatir ,

Just letting you know we have added this to the docs! 🙂

> **[Web - Fully Customizable SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/custom/web)**
>
> Sessions are not Zoom Meetings; instead, with no default user-interface, this SDK is designed to support unique video applications.
> 
> Getting Started
> 
> ...

Thanks,  
Tommy
