Hi @tommy,
We are experiencing a similar issue with our integration when using both production and development credentials. This issue doesn’t seem to consistently occur (it’s on a random basis) so it has been difficult to narrow down the culprit. We experienced this when we were using an OAuth gem (with Ruby) for the integration and got the same error when doing this with Postman manually., so our guess is Zoom isn’t recognizing the tokens we were originally provided in the request.
The only resolution we have for this is to ask our users to disconnect and reconnect their account, which isn’t acceptable and leads to a very poor UX. Please advise on anything we can do to possibly speed up this investigation.
