# iOS and Android SDK Chat doesn't autoscroll when open

**URL:** <https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528>\
**Category:** Meeting SDK\
**Created:** [January 29, 2025, 1:12pm UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528 "2025-01-29T13:12:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![kaitlynnst](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kaitlynnst](https://devforum.zoom.us/u/kaitlynnst)\
**Post date:** [January 29, 2025, 1:12pm UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/1 "2025-01-29T13:12:44Z")

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The iOS and Android mobile SDKs do not automatically scroll down when the chat is open.

This has been happening for months and I see no fixes for this.

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**Author:** ![boonjun.tan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/boonjun.tan/32/38306_2.png) [@boonjun.tan](https://devforum.zoom.us/u/boonjun.tan)\
**Post date:** [January 31, 2025, 3:10am UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/2 "2025-01-31T03:10:06Z")

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Hi @kaitlynnst,

Do you meant that the chat box previously will automatically scroll down when there is new chat message coming in?

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**Author:** ![kaitlynnst](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kaitlynnst](https://devforum.zoom.us/u/kaitlynnst)\
**Post date:** [January 31, 2025, 2:32pm UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/3 "2025-01-31T14:32:45Z")

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> [@boonjun.tan](#):
>
> Do you meant that the chat box previously will automatically scroll down when there is new chat message coming in?

Yes that is correct.

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**Author:** ![kaitlynnst](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kaitlynnst](https://devforum.zoom.us/u/kaitlynnst)\
**Post date:** [February 12, 2025, 2:31am UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/4 "2025-02-12T02:31:22Z")

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Hi @boonjun.tan has there been any update on this?

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**Author:** ![boonjun.tan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/boonjun.tan/32/38306_2.png) [@boonjun.tan](https://devforum.zoom.us/u/boonjun.tan)\
**Post date:** [February 12, 2025, 4:04am UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/5 "2025-02-12T04:04:58Z")

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Hi @kaitlynnst,

I just got hold of the relevant engineers and also tested the behavior on my device. The SDK does not automatically scroll to the latest chat when another remote user sends a new message but there is an indicator that says “x new message” and the user can click on it to scroll down to the latest if need be. We do not want to disrupt users by immediately scrolling through the latest messages they have received as they might be scrolling through the chat. However with that being said, if the local user is currently not at the latest messages and has sent a new message then it will show his/her latest sent messages.

Thank you.

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**Author:** ![kaitlynnst](https://avatars.discourse-cdn.com/v4/letter/k/919ad9/32.png) [@kaitlynnst](https://devforum.zoom.us/u/kaitlynnst)\
**Post date:** [March 2, 2025, 10:23pm UTC](https://devforum.zoom.us/t/ios-and-android-sdk-chat-doesnt-autoscroll-when-open/125528/6 "2025-03-02T22:23:37Z")

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Can we have a change to this as we have many users complaining that they cannot see the messages and it is always delayed.